(MENAFN- Bangladesh Monitor) Dhaka: Cathay Pacific Airways sacked three flight attendants over discrimination claims as a complaint was filed stating that the cabin crew had discriminated against non-English speaking passengers.
They were fired after an audio clip of the cabin crew apparently mocking passengers went viral.
The Hong Kong based carrier launched an internal investigation and apologised for causing "widespread concern".
Reports claimed the airline was "looking down on mainland Chinese people".
Reports cited a passenger travelling from Chengdu to Hong Kong saying the cabin crew mocked passengers who mistakenly asked for a "carpet" instead of a "blanket".
In the audio clip that went viral, a flight attendant is heard laughing as she tells her colleagues, "If you cannot say blanket in English, you cannot have it. Carpet is on the floor."
The incident has drawn much criticism on social media in China, with some users calling for a boycott of Cathay Pacific.
Hong Kong Chief Executive John Lee also said the incident had "hurt the feelings of compatriots in Hong Kong and the mainland".
The airline's CEO Ronald Lam apologised for the incident and said he will personally lead a taskforce to conduct a review into the company's code of conduct.
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