(MENAFN- Newsfile Corp) The GOV+ Revolution: How Founder Guy Lelouch is Reshaping Government Forms for the Digital Age
Guy Lelouch, CEO and co-founder of GOV+ describes the vision, history, and future of his digital platform for government applications.
Claymont, Delaware--(Newsfile Corp. - May 8, 2023) - Guy Lelouch started computer programming when he was seven years old. As early as he can remember, Guy was intrigued by computers and what they could achieve. The young French boy spent his free time creating rudimentary programs and learning how to complete more advanced projects. When Guy was 13, he stumbled upon a television show about entrepreneurs in Silicon Valley and their revolutionary work. From that moment on, Guy realized going to the United States was the best way to fulfill his dreams of founding a tech company.
Directly after Guy received his diploma, he took a flight to the US with just a backpack. Guy soon discovered that this transition would be more difficult than he had imagined because he wasn't a citizen. So, Guy secured a coding position at a company that taught him many great lessons. After two years, he was ready to become a full-time business owner.
Guy had created several different websites and applications throughout his coding career before he fully developed his current company. He attempted to build a social platform for airports and a platform that would connect small business owners to their local contractors, but both projects never amounted to what Guy was hoping for.
While applying for an Employer Identification Number (EIN) for his business, Guy noticed that the federal website was closed on the weekend. As a computer programmer, he found this counterintuitive and designed a small product that would complete this process on the weekend. Unknowingly, Guy had just created the first service his future company gov+ would offer.
After simplifying the EIN product, Guy and his business partner Katie D'Amore developed several new services until they realized they needed a platform to house everything. This platform was eventually named GOV+ and launched in September 2022 to alleviate the painful experience of filling out government applications.
Poor user interfaces, confusing instructions, and repetitively inputting the same information are common problems people experience. Most individuals find a way to submit their applications, but they frequently make mistakes that delay the process. They aren't given updates on their forms and they can't speak with knowledgeable staff quickly. Queues in government offices and on the phone are lengthy and require ample free time that many people don't have. Therefore, GOV+ and its features make filling out, filing, and tracking government documents a much more enjoyable experience. The website also becomes more efficient the more frequently you use it because it retains customer data that can autofill any future application.
GOV+ currently provides services for passports, Social Security cards, birth certificates, address changes, TSA PreCheck, and Employer Identification Numbers. They plan on expanding their services later this year to satisfy the diverse needs of their customers.
Automation, tracking, customization, expert review, and online availability are the five components that make GOV+ a better way to file government forms. Their AI-powered assistant and patented autofill technology allows customers 24/7 support and extreme data accuracy. Live updates on packages and estimated timelines for submitted applications keeps customers in the know. All necessary items for an application can be delivered to your door without any worry about stamps, checks and money orders. Prior to finalization, GOV+ experts review applications to confirm they've been completed correctly. These extra layers of customer-oriented service showcase how important pleasing clients is to the company.
Protecting the privacy of customer data is also a priority to GOV+. The company uses secure cloud servers and bank-level encryption to safeguard sensitive customer information. Malware protection, firewalls, multi-factor authentication, and in-house security staff are also utilized to address any potential breaches.
GOV+ is a unique provider in their industry because of their centralized services and benefits. Their website's interface includes a dashboard for recent applications and access to helpful features like an online notary and electronic signatures. GOV+ conveniently allows mobile ID upload as well, which lets customers submit photos from their device for an application. The system automatically formats the photo to match government requirements. This time-saving solution ensures accuracy and eliminates the need to visit local government offices.
Customers encountering problems on GOV+ have increased support compared to applicants not using their service. GOV+ provides customer service via phone, chat, or email. Users struggling to complete forms themselves can even request a customer service representative to finish the application for them via phone. For any other issue, customers can find compact guides on the GOV+ resource tab.
GOV+ is growing rapidly and they're committed to maintaining the same level of excellence their company stands by. Guy and his partner Katie know this will be a challenge as scaling continues, but delivering high quality customer service, speed of processing and applications is essential to their mission of improving as many lives as possible.
"GOV+ is a technology platform where you can securely find, submit, fill out and track all your government applications in one place. GOV+ was designed to save time for customers and eliminate the need to input information for each form you fill out throughout your life and remove all frictions associated with those important documents. As a French immigrant living in the US, I experienced how painful completing government forms can be and I wanted to do something to help others have a better experience. With GOV+, government applications are simpler and easier than ever before. In the next couple of months, my cofounder and I plan to positively impact more Americans by adding even more services," says Guy Lelouch.
Media Contact
Name: Guy Lelouch
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Source: The Newsdesk
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