(MENAFN- The Peninsula) The Peninsula
During the opening of the Research and Events Forum organized by the School of Public Administration and Development Economics (SPADE) at the Doha Institute for Graduate Studies (DI), Dr Hend Al Muftah, Vice President of Administration and Finance, delivered a lecture on 'Doha Crisis Management Model in a pressuring reality on leaders, institutions and society: Qatar's strategic response in managing the 2017 blockade crisis, aiming to demonstrate how the Qatari leaders and institutions at all administrative and political levels were able to protect their society from the crisis.
Dr. Hend addressed five stages of crisis management, where the first stage is called the 'pre-crisis. Claiming that sometimes there are signs of a potential crisis, and put the State in front of two options: Either to prevent the crisis and take a series of precautionary measures or to leave immediate decisions and interventions until the crisis occurred.
Speaking about the second stage, Al Muftah discussed the 'decision-making phase, which is characterized by the evolution of the crisis as it becomes a reality and requires immediate and urgent intervention by the state combined with a package of important decisions to save what can be saved. Referring to the decisions and reform measures taken by the State of Qatar in the first week of the blockade.
Social control and balance stage, Dr. Hend called the third stage 'Social control and balance, on containing public opinion, reassuring the public and mitigating the effects of the crisis. Stressing the importance of this stage and the role of the media in it, and in the promotion of national identity. Al Muftah indicated in this stage the transition from the state of emergency to stability, but the crisis remains.
Concluding the lecture, Dr. Hend said that the last phase in crisis management is spontaneous and dual learning, through which lessons are drawn from previous stages, where it doesn't reflect the end of the crisis, rather, it should be viewed as the beginning of a new phase in reforming and developing what has been dealt with. Describing the theoretical model adopted in the book: 'The Doha Model in Crisis Management highlights the importance of flexibility, decentralization and solid governance in managing crises that are not managed individually or randomly, but through a series of activities and deliberate decisions.
In his intervention, Dr. Moosa El Ayah, Assistant Professor (SPADE), pointed out that the Doha Crisis Management Model does not focus only on the government sector. However, it extends to different sectors such as the private sector, non-governmental organizations or the third sector, as well as to popular and individual initiatives in society.
Additionally, this model considers that crisis management is an integrated and interactive process among many different sectors within a society that aims to increase coordination and synergy between all its components.
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