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IMARC Group's latest research report, titled“ Intelligent Virtual Assistant (IVA) Market: Global Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2024-2032 ,” provides an extensive analysis of the industry, including intelligent virtual assistant market report . The report also covers competitor and regional analysis and the latest advancements in the global market.
The global intelligent virtual assistant market size reached US$ 10.6 Billion in 2023 . Looking forward, IMARC Group expects the market to reach US$ 99.9 Billion by 2032 , exhibiting a growth rate (CAGR) of 27.4% during 2024-2032 .
Intelligent Virtual Assistant (IVA) Market Overview:
An intelligent virtual assistant (IVA) is an artificial intelligence (AI) program that provides automated customer support or assistance to users via chat, voice, or other digital interfaces. It relies on machine learning algorithms and natural language processing (NLP) to understand user queries and respond with relevant and helpful information or actions. It is designed to provide a more personalized and efficient customer experience by reducing the need for human intervention and providing 24/7 support. In addition, it is used to perform a variety of tasks, such as answering frequently asked questions, helping customers troubleshoot issues, scheduling appointments, and placing orders.
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Global Intelligent Virtual Assistant Market Trends:
The market is primarily driven by the increasing adoption of artificial intelligence (AI) and natural language processing (NLP) technologies. In addition, the escalating demand for round-the-clock customer support is escalating the demand for IVAs to provide 24/7 support without incurring additional costs. Besides this, with the growth of e-commerce and online businesses, IVAs are being used to provide personalized shopping experiences, assist with customer inquiries, and automate order processing. This, coupled with the increasing investment in research and development (R&D) activities by key players for introducing advanced products, is also contributing to market growth. Moreover, the rising popularity of voice assistants such as Siri, Alexa, and Google Assistant is also creating a favorable market outlook across the globe.
Top Companies in Global Intelligent Virtual Assistant Industry:
Microsoft Corporation Nuance Communications Samsung Electronics Co. Ltd Alphabet, Inc Apple, Inc Amazon.com Inc International Business Machines (IBM) Corporation Baidu, Inc BlackBerry Ltd Inbenta Technologies, Inc
Key Market Segmentation:
Breakup by Application:
Banking, Financial Services and Insurance (BFSI) Travel Retail Government Education Others
Breakup by Product:
Chatbots IVA Smart Speakers
Breakup by Type:
Rule-Based Conversational AI Based
Breakup by Technology:
Text-Based Text-to-speech Automatic Speech Recognition (ASR)
Breakup by Region:
North America (United States, Canada) Europe (Germany, France, United Kingdom, Italy, Spain, Others) Asia Pacific (China, Japan, India, Australia, Indonesia, Korea, Others) Latin America (Brazil, Mexico, Others) Middle East and Africa (United Arab Emirates, Saudi Arabia, Qatar, Iraq, Other)
Key Highlights of the Report:
Market Performance Market Outlook Porter's Five Forces Analysis Market Drivers and Success Factors SWOT Analysis Value Chain Comprehensive Mapping of the Competitive Landscape
Note: If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
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IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.
IMARC's information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company's expertise.
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