(MENAFN- Kashmir Observer) J&K bank Headquarters in Srinagar | File Photo
By Yasir Shakoor
Srinagar- J&K Bank, one of the leading bank in Jammu & Kashmir, has informed its customers about a vishing scam that has been affecting the bank's clients. The bank took to its social media handles to warn the public about the dangers of vishing fraud and how to protect themselves from falling victim to it.
In its message, J&K Bank advised customers to stay vigilant of any calls or messages that ask for personal details. The bank emphasized that it never asks for sensitive information over the phone, such as PIN numbers or OTPs. The bank urged customers to hang up immediately if they receive any suspicious calls or messages and report them to the bank's customer support team.
According to the RBI report, financial frauds fell 46% year-on-year to ₹19,485 crore between April and September 2022, compared to ₹36,316 crore during the same period last year. This decrease in financial frauds is a positive development for the Indian banking system and a testament to the efforts made by banks to safeguard their customers' information and assets.
What is Vishing?
Vishing is a type of scam where fraudsters use phone calls or voicemails to trick people into revealing sensitive information, such as their bank account details, passwords, and PIN numbers. The scammers often pose as bank representatives or technical support staff, making it difficult for people to distinguish between genuine calls and fraudulent ones.
Vishing scams are becoming increasingly common, and it is important for customers to be aware of the signs. To protect yourself from vishing scams, below are some tips you should take in consideration.
. Be wary of unsolicited calls or messages asking for personal information.
.Do not reveal your passwords, PIN numbers, or OTPs to anyone, even if they claim to be from your bank.
.Report any suspicious calls or messages to your bank immediately.
.Install anti-virus software and keep it up-to-date to prevent hacking attempts.
.Always obtain J&K Bank's Mpay or other banking applications from the official Play Store or App Store and make sure to regularly update them to ensure their security.
J&K Bank is committed to ensuring the safety and security of its customers' information. By spreading awareness about vishing scams, the bank aims to help its customers protect themselves from falling victim to these types of attacks.
In conclusion, vishing is a serious threat, and it is essential for customers to stay vigilant and follow the best practices to protect their personal and financial information. By being proactive and cautious, customers can help themselves stay protected from vishing scams.
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