(MENAFN- Emirates News Agency (WAM))
ABU DHABI, 20th September, 2022 (WAM) -- The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport in Abu Dhabi has attended more than 15,000 incident requests providing support and road assistance during the first half of 2022, with an average response time of 10 minutes across the Emirate of Abu Dhabi.
Specialised patrol vehicles have provided services 24/7 in traffic management, clearing emergencies, dealing with vehicle malfunctions, and removing broken vehicles and obstacles from main roads.
The free service handles incidents on main roads, providing quick support to road users by promptly and effectively removing broken down vehicles that are involved in road accidents and obstructing traffic, as well as providing the support needed to road users by towing broken down vehicles off the road, thereby reducing traffic congestion and other risks in the event of traffic incidents.
The Integrated Transport Centre explained that the service aims to increase road safety, reduce congestion, improve traffic flow on Abu Dhabi's roads, and reduce the financial losses incurred by accidents and congestion.
The service also contributes to reducing the possibility of secondary incidents resulting from accidents or traffic obstruction, providing traffic management during accidents and road works, and updating the Abu Dhabi Control Room in Traffic Management Centre on a 24/7 basis.
Through this service, the ITC also detects and manages traffic during minor incidents, conducts traffic management, and implements any necessary road closures resulting from serious accidents, as well as rerouting and closing traffic lanes for traffic detour implementations, provides support for Traffic System maintenance activities and manage traffic during traffic light signal failures.
The Road Service Patrol teams also help road users in minor breakdowns (such as supplying fuel, assisting with tire changes and battery charging, etc.) and towing broken-down vehicles off the road to the nearest safe location. The service also provides support and traffic management for local and Major International Events taking place in the Emirate of Abu Dhabi to avoid congestion.
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