(MENAFN- AzerNews)
By Alimat Aliyeva
Microsoft is currently monitoring an issue that has affected
users and administrators, preventing them from accessing certain
Microsoft 365 services and performing administrative tasks,
Azernews reports.
Thousands of users have reported being unable to log in or use
Microsoft 365 services. This disruption has also impacted
administrators' ability to manage services.
"Additional information can be found on the website
," the company stated in its latest
update.
According to Microsoft, the issue is related to the SharePoint
Online service, which includes SharePoint Online search, website
and file access, Exchange Online services, and Microsoft 365
administration tools.
The company categorized the incident as a "critical service
issue," which has had a noticeable impact on users. Microsoft
clarified that some users had already attempted to troubleshoot the
issue but were unsuccessful. However, the company's latest update
indicated that only administrators were affected by this particular
issue.
"We discovered a recent configuration change that contained an
error, preventing certain requests from completing properly,"
Microsoft explained. "We reversed this change, and after extended
monitoring, we have confirmed that the issue has been resolved for
all users."
This incident follows previous disruptions, such as one in
December 2018, when Microsoft 365 faced access issues related to
Office web applications, which resulted in error messages and
service deactivation notices for users.
Earlier this year, Microsoft also encountered problems with the
International Automobile Inspectorate (MFA), which further
disrupted its operations in certain regions.
Despite these setbacks, Microsoft remains a leading provider of
productivity tools globally, with services including Microsoft
Teams, Exchange Online, SharePoint Online, OneDrive, Purview,
Copilot, and both web and desktop versions of Outlook. The company
continues to offer these services to millions of users worldwide,
although these occasional disruptions highlight the challenges of
managing such a vast and complex ecosystem.
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