(MENAFN- Mid-East Info) New Heads of EMEA and regional leaders across Northern Europe, DACH & CEE join Zoom to drive the company's next phase of growth.
Zoom Communications,
Inc. is strengthening its long-term commitment to Europe, the Middle East, and Africa (EMEA) region with a series of strategic senior appointments made over the past six months, aimed at driving growth and enhancing customer success. This includes Steve Rafferty as Head of EMEA GMT, Jim Butler as Head of Northern Europe, Nadja Risse as Head of DACH & CEE, and Christina Daly joined as Head of People Experience EMEA. Together with Michel Habib Aouad, Head of Southern Europe, and Mohannad Talal Alkalash, MEA Leader, as well as other cross-functional and technical leaders, they form the EMEA leadership team.
These senior hires mark a significant step in Zoom's efforts to solidify its footprint in EMEA, its largest international market outside the US, through deeper local engagement and support at the most senior level. This builds on recent milestones, including new office openings and the inauguration of the Zoom Experience Center in London. With a focus on localized solutions, robust security, and data sovereignty, the leadership team will work together, along with external Zoom partners, to drive innovation and set the standards for modern collaboration.
Steve Rafferty, as Head of EMEA GMT, oversees Zoom's EMEA operations. Drawing on extensive experience from his previous role as VP International at RingCentral, where he successfully managed teams across EMEA and APAC and drove a significant increase in market share, Rafferty is well-positioned to capitalize on growth opportunities in the region. His focus will be on uniting internal teams, partners, and customers so Zoom can continue to deliver the best possible service.
Jim Butler leads Zoom's go-to-market efforts across Northern Europe, which includes the UK, Ireland, the Nordics, and Benelux. In this role, Butler is responsible for managing operations, driving sales strategies, and leading business development initiatives. He joins from Palo Alto Networks, where he worked as Regional Vice President for Western Europe, bringing extensive experience in driving success in local markets.
Nadja Risse drives Zoom's business operations across the DACH (Germany, Austria, Switzerland) and CEE (Central and Eastern Europe) markets. With over two decades of technology sector experience, including local & global senior sales leadership roles at Vodafone, BT, and Genesys, Risse will focus on driving growth, developing new sales strategies, improving regional collaboration, and strengthening relationships with key clients and partners in these markets.
Christina Daly, Head of People Experience in EMEA, is responsible for enhancing employee engagement, driving talent development, and creating a workplace culture that values diversity and inclusion. Having implemented transformational HR strategies previously at LinkedIn, Daly plays a pivotal role in aligning Zoom's people practices with its mission and values, creating a people-first environment focused on delivering happiness to its workforce.
“With the rapid growth in hybrid working and advances in AI, Zoom has a huge opportunity to help businesses solve many of the challenges they face in driving productivity and collaboration,” says Steve Rafferty, Head of EMEA at Zoom.“We will continue to invest heavily in the region, delivering the highest levels of customer care and working with our valued partners to bring Zoom's platform to more organizations.”
About Steve Rafferty:
Steve Rafferty joins Zoom as Head of EMEA, bringing over 30 years of experience in sales with a proven track record of driving international growth. He previously served as VP International at RingCentral, where he was responsible for go-to-market strategies across EMEA and APAC.
Steve has extensive experience in expanding into new markets while fostering a diverse and inclusive company culture. He is passionate about recruiting, developing, and empowering talent, focusing on the values of respect, trust, and integrity.
About Jim Butler:
Jim Butler joins Zoom as Head of Northern Europe, where he will oversee the UKI, Nordics, and Benelux regions. With over 25 years of experience in leading successful sales organizations in the technology sector, Jim's previous roles include Regional Vice President for Western Europe at Palo Alto Networks and Global Accounts Regional Sales Director for EMEA at Avaya.
His expertise lies in sales leadership and business transformation across international markets. Jim's mission is to build an efficient and profitable business that engages both the company and its customers, while fostering a high-performance culture.
About Nadja Risse:
Nadja Risse is a seasoned sales leader with over two decades of experience in telecommunications, technology, and managed services sectors, excelling in both direct and indirect sales. Renowned for her output-driven, results-oriented approach, Nadja has a strong background in SaaS, IoT, mobility, network, cloud, and security services. With experience leading teams across complex global accounts, managing partner ecosystems, and transforming sales strategies, Nadja is dedicated to fostering people's development and achieving business success, always with a touch of fun.
Her passion is for Human-to-Human (H2H) business. As a diversity champion and wellbeing advocate, Nadja manages teams with respect and fosters a sense of belonging, always maintaining a customer-centric mindset. Her expertise in building and growing businesses is complemented by her energy, resilience, and curiosity.
About Christina Daly:
Christina Daly joined Zoom in 2024, heading up PX in EMEA after an impressive stint with LinkedIn, including as the lead for designing hybrid work for LinkedIn globally. Christina's knowledge of advocacy, employment law, employee relations, coaching, and mentoring - as well as talent and leadership development - is unrivalled. She also develops strategies for organizational design and development, enabling strategic actions to execute results.
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