Dubai: Moving Homes? How To Transfer Your Dewa Connection
Date
8/18/2024 12:19:24 AM
(MENAFN- Khaleej Times)
Published: Sun 18 Aug 2024, 8:00 AM
Are you shifting homes in Dubai? There are things you need to do before you make the move.
One among them is your utility connection. You do not need to cancel your Dubai Electricity and Water Authority (Dewa) account from the place you are moving out of and create a new account for the residence you are shifting to.
The process can be done with a few taps or clicks with Dewa's 'Move To' service. Also, you do not need to pay any additional security deposit unless you are shifting from a flat to a villa because the amount varies for flats and villas.
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Here's a guide on how to use the Move To service:
How to apply
You can apply through the Dewa website as well as the DEWA Smart App
You can also apply through Dewa's Customer Care Centre on 04-6019999. But you need to note that that this service is available through Interactive Voice Response (IVR) only if there is Ejari available, no outstanding amount on the account, and the Move To is for the same type of premises with no change in security deposit (from villa to villa or from flat to flat).
You can also apply through real estate management companies and Dubai Land Department authorised offices once your Ejari is activated
Requirements
Contract account number of the premises where you currently reside
The date on which you plan to move out of the premises
The number of the premises where you are shifting into
Valid Ejari number of the premises where you are moving into
Procedure
You need to settle any outstanding dues for the existing premises before you apply for the Move To service
You might need to pay the security deposit, if required
You can then submit the request for the Move To service
You will then get a notification number through SMS and/or email through which you can track your request
Once that is done, your electricity and water supply will be connected to the premises you are moving into
The electricity and water supply from the premises you are moving out of will get disconnected on the date that you have specified
You will then get the final bill for the premises you are moving out of
Fees
When deactivating from the premises you are moving out of:
Dh100 for disconnecting electricity and water (small meters)
Dh300 for disconnecting electricity and water meters (large meters)
When activating for the Move To premises:
Dh100 for connecting electricity and water (small meters)
Dh300 for connecting electricity and water meters (large meters)
Security deposit
You don't need to pay any additional security deposit unless you are shifting from a flat to a villa. The security deposit amount varies for flats and villas
The security deposit for a flat is Dh2,000 and Dh4,000 for a villa and you need to pay the difference, if any
How long will the process take?
Moving out will take 24 working hours from the date that you have selected
Moving in will take 15 working hours from required security deposit payment/transfer
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ALSO READ:
Moving out? Here's how to cancel your Dewa connection
Moving homes in Dubai? 10 things to know before you shift
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