(MENAFN- The Peninsula) The Peninsula
DOHA: Qatar Islamic Bank (QIB) was recognised for the second consecutive year as“Bank of The Year in Qatar” by The Banker Magazine, a leading Financial Times' title, as part of the Bank of the Year Awards 2021.
Judged by a panel of experts which distinguishes excellence and sustainability, The Banker's“Bank of The Year” awards recognise financial institutions that demonstrate a solid strategy and growth while catering to their customers' daily banking needs.
Held virtually yesterday, the award ceremony recognised QIB's achievement amid senior global bankers and executive editors of The Banker Magazine. This accolade is a tribute to the bank's outstanding performance and the numerous new, innovative products and services introduced in the past year.
In 2021, QIB has seen the introduction of significant features to its digital banking channels, such as the new digital products exclusively available on its Mobile App, including the Domestic Workers Digital Account, the Digital Direct Remit Service, and the QMP digital wallet in collaboration with the Qatar Central Bank. Moreover, QIB has enhanced the digital banking experience of its corporate customers with the launch of the QIB Corporate App. The Bank is also the first Islamic Bank in Qatar to launch an integrated Host-to-Host (H2H) Online Payment Management solution for large corporates.
QIB has recently launched Apple Pay to its customers to provide easy and secure mobile and online payments. Furthermore, QIB is the first bank in Qatar to launch video banking via its Mobile App as part of its efforts towards the full digitisation of its products and services. Paving the way for conversational banking, QIB is also the first bank in Qatar to launch a conversational virtual assistant, using artificial intelligence and machine learning algorithms, as part of its ongoing efforts to provide innovative digital solutions to empower its customers and meet their ever-changing banking needs.
QIB's Group CEO Bassel Gamal said:“We are honoured to receive this prestigious award from The Banker Magazine for the second year in a row. We truly consider this recognition a testament to our success in maintaining a leading position in Qatar's competitive banking sector. This recognition is due to the ambitious guidance of our Board, everybody's hard work and dedication and our customers' trust.
“Since the beginning of the pandemic, it was very important to support our customers in these times of financial uncertainty. At QIB, we have taken different steps at the bank's level together with active participation in government related programmes to support businesses and ensure the local economy stays strong and resilient. The crisis has also created a fundamental shift in customer behaviours, as people were obliged to bank remotely to comply with social-distancing guidelines,” he added.
Gamal reiterated that the bank's recent investments in digital banking and information security allowed both its retail and corporate customers to perform almost all of their banking transactions remotely, a trend that is expected to continue in the future.
“The advanced state of our digitalisation ensured business continuity as well as the safety of our customers and employees. With this in mind, we remain a customer-centric bank with full commitment to continuously improve and innovate our products and offer to our customers new, innovative ways to bank with us,” Gamal concluded.
The Banker, a UK-based publication owned by The Financial Times Group, provides economic and financial intelligence for the world's financial sector, and has built a reputation for objective and incisive reporting.
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