The Rise Of The Empowered Jewelry Shopper: Ritani's Data Reveals New Buying Behaviors

Gold Jewelry Self Purchase
Gold Jewelry Self Purchase
Key Findings:
- 38% of diamond jewelry orders in 2024 were self-purchases, up from 24% in 2021
23% of engagement ring buyers were women purchasing their own or a shared ring 60% of customers used live chat or virtual gemologist consultations before purchase
Average spend on natural diamonds rose 12% YoY-despite lower market prices-driven by upgrades in cut and size
"The new jewelry customer isn't waiting for someone to buy it for them. They're buying for themselves-and they know exactly what they want," said Marisa de la Torre, Director of eCommerce at Ritani. "They're asking detailed questions about sourcing, cut, craftsmanship, and long-term value. This is a much more empowered consumer."
These shifts also reflect a changing cultural conversation around gifting, engagement, and personal milestones. Ritani's custom jewelry requests show a spike in engravings, symbolism, and "non-occasion" purchases, especially among female shoppers in the 30-45 age range.
"Jewelry is no longer reserved for anniversaries or holidays. It's becoming a form of self-expression," added de la Torre. "People are investing in pieces that tell their own story-not just commemorate someone else's."
Ritani's website supports this shift with:
- Real-time pricing breakdowns on every diamond
Thousands of customizable ring styles Lab and natural diamond options, side-by-side
In-house gemologist support 7 days a week
Ritani's jewelry assortment ranges from trendy brands like Ana Luisa and Ettika , to diamond jewelry staples like tennis bracelets and eternity rings .
Contact Information
Marisa DelatorreSenior Director of Communications
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