Tuesday, 02 January 2024 12:17 GMT

UAE And Saudi Arabia Drive MENA E-Commerce Surge


(MENAFN- The Arabian Post)

UAE and Saudi Arabia are poised to dominate the MENA region's e-commerce growth in 2024, as both countries capitalise on their technological advancements, robust infrastructure, and increasing consumer adoption. With rising digital transformation efforts and governmental support, these two nations are solidifying their position as the region's e-commerce leaders.

The digital marketplace in the MENA region is forecasted to reach new heights this year, with the UAE and Saudi Arabia spearheading this expansion. Both countries are actively investing in technology, logistics, and payment solutions, enabling businesses to reach a wider audience while providing consumers with more convenient online shopping experiences. According to the latest reports, MENA's e-commerce market is expected to grow by over 20% in 2024, with the UAE and Saudi Arabia accounting for the largest share of the regional market.

The UAE has long been a hub for e-commerce in the Middle East, thanks to its world-class infrastructure and connectivity. Dubai, in particular, has become a global digital hub, with a growing number of start-ups and multinational companies setting up operations. The UAE government has been proactive in supporting digital businesses through various initiatives, such as the launch of Dubai's Smart City project and the Emirates Digital Economy Strategy. These efforts have made the country an attractive destination for both regional and international e-commerce players.

Saudi Arabia, on the other hand, is making significant strides to diversify its economy as part of its Vision 2030 agenda. E-commerce has become one of the central pillars of this strategy. With the country's youthful and tech-savvy population, Saudi Arabia has seen a rapid increase in online shopping in recent years. The government is supporting the growth of the digital economy through initiatives such as the Saudi Digital Transformation Program and enhanced logistics infrastructure. Additionally, the kingdom's thriving retail sector is increasingly shifting online, with numerous local and international brands expanding their digital presence.

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Both countries are also seeing an increase in cross-border e-commerce activity. The lifting of restrictions on international trade has allowed companies to cater to a wider consumer base. UAE-based companies, in particular, have been expanding into markets across Africa, Asia, and Europe. Similarly, Saudi businesses are increasingly targeting international consumers, spurred by the government's drive to enhance its global trade footprint.

As consumer demand for digital services grows, e-commerce giants in both nations are expanding their operations and introducing innovative services to meet this demand. UAE-based e-commerce platforms like Noon and Souq are leading the charge with extensive product offerings and next-day delivery services. These platforms are not only focused on traditional retail goods but are also tapping into the booming demand for groceries, electronics, and lifestyle products.

In Saudi Arabia, the market is witnessing the rise of homegrown e-commerce players like Jarir Bookstore and Extra Stores, which have adapted quickly to the changing retail landscape by boosting their online capabilities. These companies are leveraging both local demand and international partnerships to expand their market share. At the same time, the entrance of global players like Alibaba and Amazon into the Saudi market has introduced new competition, pushing local companies to invest in their e-commerce platforms to stay ahead.

Mobile commerce is increasingly becoming a dominant force in the region, especially in Saudi Arabia and the UAE, where smartphone penetration is high. Consumers are increasingly shopping on mobile devices, opting for seamless, user-friendly platforms. Both nations have adapted to this shift by optimising their online stores for mobile use and offering mobile payment solutions. E-wallets and mobile banking are gaining ground, especially among younger consumers, who seek greater convenience and security in their transactions.

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The pandemic undoubtedly accelerated the region's e-commerce growth, but the current trends show that this momentum is expected to continue in the long term. With both the UAE and Saudi Arabia investing in 5G connectivity, AI, and digital payment systems, the region is primed for a transformation in online shopping. Additionally, the expansion of digital payment options and the rise of“buy now, pay later” schemes have further boosted consumer spending and online purchases.

Logistics and delivery services have also seen significant improvements in both countries. The UAE's strategic location as a logistics hub in the Gulf has positioned it as a key player in cross-border e-commerce within the MENA region. Companies in Saudi Arabia are investing heavily in logistics technology, such as drone delivery systems and automated warehouses, to streamline their operations. With a growing emphasis on last-mile delivery, e-commerce businesses are enhancing their capabilities to deliver products faster and more efficiently to consumers.

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