'OYO Is A Scam': Social Media Reacts After Customer Gets Harassed, Forced To Sleep On Railway Platform
(MENAFN- Live Mint) “OYO is a scam,” was a common emotion among social media users after a customer of the hotel booking company claimed that she was forced to sleep on the floor at the Railway station because of OYO.
In an Instagram video that has now gone viral, the woman shared a clip from the railway station platform, recounting how she was forced to vacate her hotel room just an hour after checking in, despite having a confirmed online hotel booking with OYO.
“OYO can make you sleep on the platform,” she wrote.
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In a lengthy post, the Instagram user 'loverseraaa', said she had booked a room with OYO for a night because“I had train in the morning and my home was quite far in the city”.
“But oyo being oyo, the hotel manager gave me check-in after verifying the online booking, but after 1 hour, he knocked on my door and said, 'Owner called, and this room can't be given at this low price. The price listed on the online platform is wrong, and you have to pay extra',” the customer wrote in her social media post.
She then called OYO's customer care for a resolution, but things only went downhill for her from there.
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She was first shifted to a different hotel in a“very shady” place with no one at the reception.“I called customer care again. He said the hotel owner was not picking up and then asked me to relocate again.”
This other hotel was 7 km away from the location she was in, and since she had a train to catch and OYO had nothing to offer near the railway station, she opted to get a refund instead.
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