(MENAFN- EIN Presswire)
Build context-rich, human-like AI agents with Telnyx Voice AI.
Experience responsive, natural language conversations with Telnyx Voice AI, tailored for seamless integration and enhanced customer satisfaction.
Our focus is on empowering businesses to provide top-tier customer service at scale, using the latest in AI technology.” - Ian ReitherCHICAGO, IL, UNITED STATES, October 30, 2024 /EINPresswire / -- Telnyx, a leading global communications and connectivity platform, is proud to announce the launch of its Voice AI solution. Voice AI enhances customer interactions with advanced natural language understanding and real-time responsiveness, enabling businesses to create context-rich, human-like conversational AI agents.
Poor call quality and latency are two issues that plague AI-powered voice agents. Telnyx Voice AI solves this by combining inference, embeddings, and Voice APIs in one place. This unified, full-stack solution is built to enhance contact centers, driving efficiency by reducing wait times and delivering near-instantaneous responses, which are critical for maintaining customer trust and loyalty.
Voice AI harnesses Telnyx's private network and dedicated GPUs to ensure fast, low-latency responses and scalable, cost-effective performance for businesses across industries. Its advanced natural language understanding and real-time responsiveness make customer interactions feel as intuitive as speaking to a live agent. With seamless AI integration, Telnyx optimizes every interaction, making business communications simple, powerful, and ready to scale.
Key benefits of Telnyx Voice AI include:
1.) Unified Communications Platform: Voice AI is part of Telnyx's complete suite, integrating seamlessly with voice, messaging, SIP trunking, and more-allowing businesses to consolidate and simplify their communications stack.
2.) Ultrafast Response Times: Near-instantaneous responses reduce wait times, creating a smooth and efficient customer experience.
3.) Bi-directional Streaming : Low-latency, real-time streaming enables natural, uninterrupted conversations that mirror human exchanges.
4.) Customizable Flexibility: Access to a wide range of language models through an open-source LLM Library, and customization options to tailor Voice AI to specific business needs.
5.) Seamless integration: Easily integrate Voice AI into your existing contact center infrastructure for a unified, streamlined solution.
“We are thrilled to introduce Telnyx Voice AI, an all-in-one solution that combines the power of AI with Telnyx's communication capabilities,” said Ian Reither, COO at Telnyx.“With Voice AI, businesses can deliver top-tier customer service and meaningful interactions at scale.”
Telnyx Voice AI is available as part of the broader Telnyx Communications Platform, which provides a unified solution for businesses to manage voice, messaging, and data services. With the addition of Voice AI, businesses can further enhance their communication systems with AI-powered tools that are customizable to their unique operational needs.
Telnyx Voice AI enables organizations of all sizes, from small businesses to enterprise contact centers, to provide best-in-class customer experiences while reducing complexity. Discover how Telnyx Voice AI can transform your communications with intelligent, human-like interactions by visiting telnyx/voice-ai .
Maeve Sentner
Telnyx
+1 312-945-7420 ext. 419
...
Legal Disclaimer:
EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability
for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this
article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
MENAFN30102024003118003196ID1108834242
Legal Disclaimer:
MENAFN provides the information “as is” without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the provider above.