Design Talent CEO Launches Design Research Mastery Book In UK/EU, Forecasting UX Career Growth Amid AI Change
The book - created for intermediate-to-senior UX practitioners and learners - addresses mounting concerns that artificial intelligence and industry downsizing threaten roles in product design, service design, and user experience. It sets out a different view: human-centred design is evolving, not disappearing. Fortier says that those who focus on building stakeholder buy-in and trust; developing actionable, business-relevant insights; strategic design storytelling; end-to-end research project ownership; and theoretically robust methodology, will steer the next era of digital growth across public and private sectors, including fintech, healthcare and SaaS. The book promises to teach readers these skills, across four core qualitative research methods.
With the UK Government's consultation to strengthen its £100 billion design secto and the European Union's reform of design protection law for the new AI era, Fortier believes that Design Research Master arrives at a crucial moment. It was written to help the design community get better at aligning their work with business goals, "speaking stakeholder," and earning buy-in for the kind of user research that leads to meaningfully improved products and services, and ROI for clients. Fortier's seen first-hand how practitioner success in these areas can actually generate design demand within organisations.
As a recent example of this demand generation, she has shared that the company she founded, Outwitly Inc, a UX talent and training partner, saw its d esign staffing services push annual revenue past $11 million CAD in 2024. Despite broad industry anxiety around automation and workforce disruption in tech, Outwitly is reporting contractor renewal rates of over 90% in 2025, and is setting a goal to double staffing growth by the end of 2026.
The research frameworks, templates and practical tools that Fortier includes in her book were originally built for her own use on consulting projects as she grew her company. She also includes many real-life examples and anecdotes from her career journey, from Silicon Valley Design Strategist, to design consulting "solo-preneur," to UX talent CEO.
No longer believing in gatekeeping a "secret sauce," Fortier aims to share these tools and insights with the greater industry, as well as those emerging from post-secondary and master's programmes. Multiple design professors in the EU have requested exam copies of the book, interested in guiding future grads toward meaningful market impact and career longevity.
As a former Sessional Instructor at Carleton University's School of Industrial Desig in Canada with a MDes (Master's in Interdisciplinary Design), Sara hopes to continue bridging conversations and key industry knowledge-sharing between overseas UX and UXR practitioners, all the way through to the North American launch of the book in April 2026. Media ramp-up so far has included Fortier's appearances on the This is HC podcast (hosted by Gerry Scullion of Humana Desig in Ireland) and the Insights Unlocke series (hosted by Washington State's UserTestin ).
“Every shift in technology is an invitation for design research to rise,” says Fortier. “When we examine our own thinking, stay open to change and act with purpose, we expand what our teams-and our discipline-can achieve.”
UX practitioners, strategists, students, educators or design leaders interesting in upskilling their teams can learn more about the book and the author at designresearchmaster. The book is available for purchase on Amazo, the BIS bookstor, and other joining EU/UK retailers.
Editor's note: Sara is available for interviews and additional comments via emailed request to the media contact listed. Additional images of the book cover, book spreads, and photographs of Sara can also be provided upon request. Sara's last name "Fortier" is pronounced“FORE-tee-YAY.”
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