Iot In Retail Market Set To Surge To USD 369.73 Billion By 2032 SNS Insider
| Report Attributes | Details |
| Market Size in 2024 | USD 61.54 Billion |
| Market Size by 2032 | USD 369.73 Billion |
| CAGR | CAGR of 25.22% From 2025 to 2032 |
| Base Year | 2024 |
| Forecast Period | 2025-2032 |
| Historical Data | 2021-2023 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | . By Component (Hardware, Platform, Services) . By Technology (Bluetooth Low Energy, Near Field Communication, Zigbee, Others) . By Deployment (On-Premises, Cloud) . By Application (Operations Management, Customer Management, Asset Management, Advertising and Marketing, Others) |
| Customization Scope | Available upon request |
| Pricing | Available upon request |
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Segmentation Analysis:
By Deployment, Cloud Segment Led with a 42% Share in 2024; On-Premises is the Fastest-growing Segment at a CAGR of 26.56%
Cloud segment dominated the IoT in Retail Market in 2024 with the highest revenue share due to its scalability, cost efficiency, and ease of deployment. On-Premises segment is expected to grow at the fastest CAGR from 2025–2032 as retailers seek greater data security, regulatory compliance, and control over infrastructure.
By Application, Operations Management Segment Dominated with Around 33% Market Share in 2024; Customer Management Segment is Growing at a CAGR of 27.58%
Operations Management segment dominated the IoT in Retail Market in 2024 with the highest revenue share as retailers prioritize process automation, workforce efficiency, and resource optimization. Customer Management segment is expected to grow at the fastest CAGR from 2025–2032 driven by increasing demand for personalized shopping experiences, targeted promotions, and loyalty programs.
By Connectivity, Near Field Communication Segment Dominated with a 35% Market Share in 2024; Bluetooth Low Energy Segment to Grow at a CAGR of 27.18%
Near Field Communication segment dominated the IoT in Retail Market in 2024 with the highest revenue share due to its role in enabling contactless payments and secure transactions. Bluetooth Low Energy segment is expected to grow at the fastest CAGR from 2025–2032 as retailers increasingly deploy it for in-store navigation, proximity marketing, and personalized promotions.
By Component, Hardware Segment Led the Market with a Share of 47% in 2024; Platform Segment is Expected to Grow at a CAGR of 27.88%
Hardware segment dominated the IoT in Retail Market in 2024 with the highest revenue share due to the essential role of sensors, RFID tags, beacons, and devices in enabling IoT ecosystems. Platform segment is expected to grow at the fastest CAGR from 2025–2032 as retailers increasingly adopt IoT platforms for centralized data integration, predictive analytics, and scalable connectivity management.
Regional Insights:
North America dominated the IoT in Retail Market holding a share of around 34% in 2024 with the highest revenue share due to strong technological infrastructure, early adoption of digital solutions, and widespread presence of major retail chains.
Asia Pacific is expected to grow at the fastest CAGR of 27.41% during 2025–2032 driven by rapid urbanization, expanding retail ecosystems, and increasing smartphone and internet penetration.
Recent Developments:
- In 2025, Cisco launched the“Collaboratory” in Manhattan, a pop-up retail space using IoT integration with Wi-Fi 7, Meraki smart cameras, PoE-powered POS, and AR displays to deliver immersive, interactive shopping experiences. In 2024, Major updates to AI Store Assistant and Smart Store Analytics enhanced personalization, supported in-store employees, and integrated analytics with Microsoft Fabric, improving operational efficiency and customer experiences across retail environments.
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Exclusive Sections of the Report (The USPs):
- PRICING & COST STRUCTURE METRICS – helps you evaluate the evolving cost dynamics of IoT deployment in retail, including hardware price trends, cloud vs. on-premise cost comparisons, and ROI timelines for smarter budgeting and investment planning. INFRASTRUCTURE & DEPLOYMENT INDEX – helps you assess IoT readiness across retail environments through insights on connected device density, bandwidth utilization, system integration rates, and cloud data storage needs. OPERATIONAL EFFICIENCY SCORECARD – helps you measure performance gains such as reductions in stock-outs, shrinkage, and lead times, alongside improvements in inventory accuracy and energy efficiency through IoT adoption. CUSTOMER EXPERIENCE INTELLIGENCE METRICS – helps you understand how IoT-enabled engagement tools enhance personalization, customer dwell time, conversion rates, and loyalty program participation for improved in-store experiences. TECHNOLOGY UTILIZATION BENCHMARKS – helps you uncover the degree of technological advancement in IoT retail systems, covering connectivity mix, AI integration, edge vs. cloud processing ratios, and cybersecurity investment patterns. BUSINESS & INVESTMENT OUTLOOK – helps you analyze financial and strategic trends in retail IoT, including spending patterns, partnership models, venture capital funding, payback periods, and revenue contribution from IoT-driven initiatives.
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