
NITI Aayog Unveils Roadmap For Job Creation In India's AI Economy
The roadmap analyses how AI is reshaping India's technology services industry through the dimensions of work, worker, and workforce.
While it cautions that AI-driven automation could displace a segment of existing roles by 2031, it also identifies an opportunity to create up to 4 million new jobs over the next five years.
To turn this transition into an opportunity, the report recommends the establishment of a National AI Talent Mission - a coordinated national effort to position India as the AI workforce capital of the world.
According to the report, AI disruption is already transforming roles across India's USD 245 billion technology and customer experience (CX) sectors.
Routine positions such as quality assurance engineers and L1 support agents face the risk of redundancy, but emerging AI-first roles - including Ethical AI Specialists, AI Trainers, Sentiment Analysts, and AI DevOps Engineers - represent significant new avenues for employment.
“India's strength lies in its people. With over 9 million technology and customer experience professionals, and the world's largest pool of young digital talent, we have both the scale and ambition. What we need now is urgency, vision, and coordination,” said B.V.R. Subrahmanyam, CEO, NITI Aayog.
The roadmap outlines a mission-mode strategy built on three key pillars.
The first focuses on embedding AI across education, making AI literacy a foundational skill in schools, universities, and vocational programs.
The second emphasises building a national reskilling engine to upskill and reskill millions of technology and customer experience professionals for AI-augmented roles.
The third pillar aims at positioning India as a global AI talent hub by retaining domestic talent, attracting international expertise, and establishing the country as a leading destination for AI skill development.
It further calls for close collaboration between the proposed National AI Talent Mission and the ongoing IndiaAI Mission, alongside partnerships between government, industry, and academia.
The report emphasises that access to compute infrastructure, high-quality data, and research ecosystems will be critical to developing globally competitive AI talent and innovation capacity.
Developed by NITI Aayog's Frontier Tech Hub, in collaboration with NASSCOM and Boston Consulting Group (BCG), and guided by an Expert Council comprising leaders from IBM, Infosys, Tech Mahindra, LTIMindtree, Teleperformance, and others, the roadmap provides a strategic blueprint for India's transition into an AI-driven economy.
(KNN Bureau)
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