Tuesday, 02 January 2024 12:17 GMT

Callmydoctm Revolutionizes Healthcare Communication With AI-Powered Front Desk Automation


(MENAFN- EIN Presswire) EINPresswire/ -- CallMyDocTM, an AI-driven healthcare communication platform built by physicians, for physicians, is redefining how medical practices manage patient access, scheduling, and after-hours care through its intelligent, EMR-integrated front desk automation suite.

In an era where staffing shortages and administrative burnout threaten quality care, CallMyDocTM replaces outdated phone systems and manual scheduling with a secure, scalable, and fully automated solution. The platform streamlines every step of patient interaction - from the first call to EMR documentation - while improving efficiency and satisfaction for both staff and patients.

“As a practicing physician, I experienced firsthand how much time and energy are lost to repetitive administrative tasks,” said Dr. Shahinaz Soliman, MD, Cofounder and CEO of CallMyDocTM.“We created CallMyDoc to give doctors their time back - to let them focus on care, not callbacks.”

“Healthcare communication bottlenecks create unnecessary strain on both providers and patients,” added Carl Silva, Chief Scientist and Cofounder of CallMyDocTM.“By automating routine workflows and ensuring no patient message is ever lost, we help practices refocus on what matters most - patient care.”

Since launch, CallMyDocTM has managed more than 25 million patient calls with zero data loss or security breaches. Practices using the system report measurable results:

70% reduction in administrative workload
3× faster provider response times for after-hours calls
40% decrease in front-desk scheduling time
100% automated EMR documentation

Key platform capabilities include intelligent call routing, automated scheduling through ScheduleMyPatientTM, multilingual support in 43 languages, and seamless integration with major EHRs. Built on a HIPAA-secure, SOC 2-compliant infrastructure, CallMyDocTM provides real-time analytics, full audit trails, and enterprise-grade reliability.

As an official Athenahealth Marketplace partner, CallMyDocTM offers transparent flat-rate pricing, removing unpredictable usage fees while delivering AI technology previously accessible only to large hospital systems.

About CallMyDocTM

CallMyDocTM is an AI-powered communication suite designed by practicing physicians to simplify and secure how medical offices handle calls, scheduling, and reminders. The platform reduces staff workload by up to 70%, manages after-hours calls three times faster, and automatically documents every patient interaction for complete HIPAA compliance.

Founded by Shahinaz Soliman, MD and Carl Silva, CallMyDocTM embodies their shared mission: to make every patient interaction effortless, efficient, and intelligent.


Contact:
Carl Silva, CEO
...
858-703-7309

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