(MENAFN- GlobeNewsWire - Nasdaq) Technological advancements like smart ticketing and blockchain solutions are enhancing security and streamlining the user experience. Challenges like technical overloads and refund complexities persist.

Dublin, Oct. 31, 2025 (GLOBE NEWSWIRE) -- The "Online Event Ticketing Market Trends, Share & Forecast 2025-2033" has been added to ResearchAndMarkets's offering.
The Online Event Ticketing Market is expected to reach US$ 101.44 billion by 2033 from US$ 60.5 billion in 2024, with a CAGR of 5.91% from 2025 to 2033. The growing use of the internet and the growing acceptance of mobile applications for online movie, sports, and live performance ticketing are anticipated to have an impact on the industry. In Asia Pacific, where consumers are ready to pay extra for online handling in order to escape the hassle of standing in lengthy lines, this trend is especially noteworthy.

Key Factors Driving the Online Event Ticketing Market Growth

An increase in musical events: The online event ticketing business, which includes lucrative sales for all music-related events, including concerts, festivals, musicals, music shows, and operas, is dominated by the music events segment. Ticketmaster, a well-known online ticketing company, claims that music has contributed to over 80% of the recent development in GTV. Because of the growth of aspiring artists, music talent shows, and music streaming services for performers, concerts are the main source of income for online ticket sellers. As ticket prices increase, so does the cost of going to a performance. Despite the frequent use of fake and duplicate tickets and the continuous price increase, customers are still paying more, as seen by the growing user base.

Younger people who are enthusiastic about music are often drawn in by the performances of local and international performers at music events. For example, the Belgian EDM festival Tomorrowland said in February 2022 that it will continue with its yearly event even if the epidemic forced them to postpone the 2020 edition twice in a row. Even while European concertgoers may be eagerly awaiting the news, it's hard to say if 2019 will see attendance surpass the previous high of 400,000. These kinds of occasions will raise demand in online concert tickets for 2022.

Shift Toward Contactless Transactions: One of the main factors propelling the expansion of the online event ticketing business is the move toward contactless transactions. Customers are choosing digital and paperless choices more and more in an effort to reduce physical touch and improve safety, a trend that has been accelerated by the COVID-19 epidemic. This need is satisfied by online ticketing solutions, which provide quick, easy, and safe ticket distribution by email or mobile apps. Long lines and actual ticket counters are no longer necessary, increasing consumer convenience overall. Additionally, contactless ticketing is in line with more general developments in public health awareness and digital change. Better crowd control and lower overhead are also advantageous to event planners. It is anticipated that contactless solutions will continue to be a popular and long-lasting norm in ticketing systems as long as health and cleanliness are given high priority.

Integration with E-commerce Platforms: The online event ticketing market's efficiency and reach have been greatly increased by integration with e-commerce platforms. Ticketing providers may reach a larger, already-engaged customer base by partnering with well-known platforms like Amazon and Shopify. These collaborations simplify the purchasing process and boost convenience by allowing customers to buy event tickets using interfaces they already trust and frequently use. Secure payment methods, intuitive user interfaces, and a comfortable shopping experience all work together to promote impulsive purchases and lessen customer journey friction. This connection gives customers a smooth and effective method to find and reserve events, while event producers benefit from increased visibility and marketing reach. The way individuals access live events is changing as a result of the collaboration between ticketing and e-commerce.

Challenges in the Online Event Ticketing Market:

Technical Glitches and Overload: Managing technical issues and traffic surges during peak demand times is one of the biggest obstacles in the online event ticketing industry. Well-known events sometimes draw large numbers of people in a little period of time, putting stress on digital infrastructure and increasing the risk of system failures, poor load times, or unsuccessful transactions. In addition to frustrating users, these problems cost ticketing systems money and harm their brand. The issue may be made worse by inadequate server capacity, out-of-date software, or a lack of load-balancing techniques. Ticketing companies need to make investments in robust and scalable technology to provide a seamless customer experience. If this isn't done, customers could look for more dependable options, which would affect long-term market competitiveness and customer retention.

Refund and Cancellation Complexities: In the online event ticketing business, refund and cancellation procedures provide a big obstacle, especially during unpredictable times like pandemics or unexpected event cancellations. Customers frequently encounter ticket terms that are confusing, limited, or non-refundable, which can cause discontent and discourage them from making reservations in advance. Lack of flexibility and openness regarding cancellations might undermine consumer confidence in the company and discourage recurring business. Additionally, manual refund processing or sluggish systems may lead to complaints and bad ratings from customers. Platforms must put in place automatic, equitable, and transparent refund procedures that put the convenience of its users first in order to overcome this difficulty. In a highly competitive and consumer-driven economy, implementing flexible policies not only boosts client confidence but also improves the platform's image.

Key Attributes

Report Attribute	Details
No. of Pages	200
Forecast Period	2024-2033
Estimated Market Value (USD) in 2024	$60.5 Billion
Forecasted Market Value (USD) by 2033	$101.44 Billion
Compound Annual Growth Rate	5.9%
Regions Covered	Global

Key Topics Covered
1. Introduction
2. Research & Methodology
3. Executive Summary
4. Market Dynamics
4.1 Growth Drivers
4.2 Challenges
5. Online Event Ticketing Market
5.1 Historical Market Trends
5.2 Market Forecast
6. Market Share Analysis
6.1 By Platform
6.2 By Event Type
6.3 By Countries

7. Platform
7.1 Desktop
7.2 Mobile

8. Event Type
8.1 Sports
8.2 Music
8.3 Movies

9. Countries
9.1 North America
9.2 Europe
9.3 Asia Pacific
9.4 Latin America
9.5 Middle East & Africa

10. Value Chain Analysis

11. Porter's Five Forces Analysis
11.1 Bargaining Power of Buyers
11.2 Bargaining Power of Suppliers
11.3 Degree of Competition
11.4 Threat of New Entrants
11.5 Threat of Substitutes

12. SWOT Analysis
12.1 Strength
12.2 Weakness
12.3 Opportunity
12.4 Threats

13. Pricing Benchmark Analysis
13.1 PVR Ltd.
13.2 Bigtree
13.3 VOX Cinemas
13.4 AOL Inc. (Yahoo)
13.5 TickPick LLC
13.6 Carnival Cinemas
13.7 EasyMovies
13.8 Cinemark Holdings, Inc.
13.9 KyaZoonga, Inc.
13.10 Cineplex Inc.

14. Key Players Analysis
14.1 PVR Ltd.
14.2 Bigtree
14.3 VOX Cinemas
14.4 AOL Inc. (Yahoo)
14.5 TickPick LLC
14.6 Carnival Cinemas
14.7 EasyMovies
14.8 Cinemark Holdings, Inc.
14.9 KyaZoonga, Inc.
14.10 Cineplex Inc.

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• Online Event Ticketing Market

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