(MENAFN) The Dubai Ports, Customs and Free Zone Corporation (PCFC) has unveiled its new interactive digital platform, driven by artificial intelligence (AI) technology, as part of its ongoing efforts to bolster Dubai's status as a leader in innovation and digital investment. This cutting-edge platform is designed to enhance the customs experience for users and offer valuable support to small and medium enterprises by providing them with a dedicated space for interaction and participation.

Sultan Ahmed bin Sulayem, Chairman of PCFC, highlighted the corporation's commitment to integrating innovative strategies, particularly through the use of AI technologies, which align with the Dubai Government's directives. This initiative is a testament to Dubai’s ambition to solidify its position as a global digital hub by leveraging AI to advance customs and logistics operations, thereby contributing to the Dubai Economic Agenda D33.

The new AI-driven platform is expected to make significant improvements to the commercial and logistical supply chain. By harnessing modern technologies, it aims to enhance speed, efficiency, and the quality of digital data handling. The platform will focus on setting high standards in terms of usability, quality, and governance, ensuring that it meets the evolving needs of its users and further solidifies Dubai’s reputation as a forward-thinking digital city. 

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