Quotes: MENA   Enter Symbol: NewsLetter: Search: advanced

Coffee shops and cafes popular in Dubai: Survey  Join our daily free Newsletter

MENAFN - Khaleej Times - 12/01/2014
No. of Ratings : 0
Add to Mixx!

(MENAFN - Khaleej Times) A recent survey conducted by the Commercial Control and Consumer Protection Sector of the Department of Economic Development, Dubai, shows that 11.4 per cent of customers considered prices in cafes very high. While 40.4 per cent regarded them expensive to a certain extent, 5.9 per cent believed they are to some extent cheap, while 0.3 per cent viewed the prices as very cheap.

Dubai's coffee shops and cafes draw large crowds and customers are more often youth who regard such venues as meeting places. However, older people and families too frequent cafes, especially during holidays

Customers throng coffee shops during the holy month of Ramadan and almost all the 150 cafes are found to be full during this time

Varieties of coffee, fresh and soft drinks, and sweets, pastries and snacks of all kinds make these meeting places popular. Most of them are conveniently located within shopping malls and the ambience is often inviting with a blend of the modern and traditional

The survey covered 700 customers of cafes including Second Cup, Gloria Jean's, Dome, Caribou Caf, Tim Hortons and Costa

The questions shot at respondents revolved around four basic indicators - prices, product quality, transparency of bills, and consumer satisfaction

The survey came to the conclusion that while 51.8 per cent of the customers considered cafes to be very expensive, 40 per cent suggested that the prices are balanced, while 6.2 per cent regarded them as cheap. "Prices are high, and despite the fact that they are sky rockeing, varieties of coffee and other products make it inviting for people

"A group of customers constituting 17.3 per cent suggested that the quality of the products offered in the coffee shops are of high quality, while 46.4 per cent considered the products to be of good quality to a certain extent," the findings said

All in all, as per the survey, 63.7 per cent of the respondents believed that the coffees are of good quality. While 29.1 per cent of the respondents remained neutral, 7.2 per cent felt the products were of poor quality. As much as 93 per cent of the respondents felt the bills were transparent and thorough with no service charges noted

"This is evidence that most of the coffee shops follow and implement article (8) of the consumer protection law No (24) of 2006, which stipulates that the consumer has the right to get the dated bill including everything related to the offered products and their qualities

"International brand coffee shops operating in the emirate of Dubai have flourished and won the confidence of customers and consumers due to the improvement in prices and the rest of the accompanying services, which include comfortable seating areas and picturesque views," the survey said, noting that all these factors will ensure the continuous growth of the market in the forthcoming period, leading to a rise in local spending which runs parallel to the growth in the number of tourists

The general consumer satisfaction on cafes is indication for companies to continue their robust performance. -news@khaleejtimes.co


Khaleej Times

  MENA News Headlines
 Oct 25 2016 - AIWF holds successful Young Arab Women Leaders: The Voice of the Future initiative in Kuwait with the valued support of the Ministry of State for Youth AffairsMENAFN Press
(MENAFN Press) Following on from the success of the Young Arab Women Leaders: The Voice of the Future conferences in Amman, Beirut and Dubai in 2012, Palestine in 2013, London in 2011 and 2014, and ...

 Oct 25 2016 - Microsoft and Toyota Join Forces in FIA World Rally ChampionshipMENAFN Press
(MENAFN Press) Markazia, the sole distributor of Toyota, Lexus and Hino trucks in Jordan, announced that Toyota recently reached an agreement with Microsoft to collaborate in the 2017 FIA World ...

 Oct 25 2016 - Region’s retail industry expected to grow by 7%MENAFN Press
(MENAFN Press) Despite a softening in some markets of the GCC construction sector, and slow global oil price recovery, retail industry in the region is expected to see yearly growth between 7 to 12 ...

 Oct 25 2016 - Dubai design week officially opens at d3MENAFN Press
(MENAFN Press) Held under the patronage of Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Vice Chairman, Dubai Culture in partnership with Dubai Design District (d3), and supported ...

 Oct 25 2016 - Bedaya organises “Social Media Marketing for startups” workshopMENAFN Press
(MENAFN Press) The Bedaya Center for Entrepreneurship and Career Development (Bedaya Center), a joint initiative by Qatar Development Bank and Silatech recently hosted its monthly “Second Sunday” ...

 Oct 25 2016 - Global adds new markets and additional features to its online trading service, Global WasataMENAFN Press
(MENAFN Press) Global Investment House "Global" or the "Company", a regional asset management & investment banking firm headquartered in Kuwait with offices in major capital markets in the MENA ...

 Oct 25 2016 - Al Nafisi : International companies now establishing businesses at Mazaya LogisticsMENAFN Press
(MENAFN Press) Al Mazaya Holding revealed that it has achieved an 82 percent occupancy rate in its Mazaya Logistics project in Bahrain Investment Wharf. The ML consists of 44 industrial units ...

 Oct 25 2016 - du and RGA London Announce New Strategic Alliance: ‘Connected Design by RGA & du’MENAFN Press
(MENAFN Press) R/GA London, the company for the Connected Age, and UAE-based telecommunications service provider – ‘du’, announced a new strategic alliance to create a regional best-in-class ...

 Oct 25 2016 - Sharjah International Children’s Film Festival serves as an ode to excellence in international cinemaMENAFN Press
(MENAFN Press) Sharjah International Children’s Film Festival (SICFF), running from October 23 to 28 at JRCC and Novo Cinemas, boasted its most impressive line-up of films yet, showcasing the depth ...

 Oct 25 2016 - Abu-Ghazaleh & Mexican Ambassador Patronize the JOrchestra and Mexican ConductorMENAFN Press
(MENAFN Press) The Jordanian National Orchestra Association (JOrchestra) presented a special concert entitled "Friendship" with the attendance of HE Dr. Talal Abu-Ghazaleh, HRH Princess Wejdan and ...





Middle East North Africa - Financial Network

MENAFN News Market Data Countries Tools Section  

Middle East North Africa - Financial Network

Main News
News By Industry
News By Country

Search News
Market Indices
Quotes & Charts

Global Indices
Arab Indices


Oil & Energy

Currencies Cross Rates
Currencies Updates
Currency Converter

USA Stocks
Arab Stocks

Saudi Arabia 

Economic Calendar
Financial Glossary

Financial Calculators

RSS Feeds [XML]

Corporate Monitor


Real Estate
Submit Your Property

Arab Research
Buy a Research

Press Releases
Submit your PR

Join Newsletters

© 2014 menafn.com All Rights Reserved.  Terms of Service | Privacy Policy | Contact Us | Advertise | About MENAFN | Career Opportunities | Feedback | Help