Mamaearth's Varun Alagh Hails Gen Z As 'Practical Consumer, Research-Heavy Generation' - Lists 7 Reasons
In a LinkedIn post, Varun Alagh stated,“Everyone keeps saying Gen Z is impulsive because they shop online. The reality is completely different. They are the most research-heavy generation I have ever seen.”
Also Read | Ghazal Alagh shares strong message for aspiring entrepreneurs: 'Disruption....'He listed the following seven reasons to justify his observation:
Gen Z research like scientists before any purchaseAccording to Varun Alagh, Gen Z customers not only read ingredient lists of products they buy but also go through reviews and compare alternatives. To emphasise that Gen Z take their buying decisions carefully, he referred to McKinsey's 2025 State of Consumer report which states that nearly half of surveyed consumers in India research products on social media before making a purchase.
2. Gen Z look beyond brand heritageUnlike previous generations that trusted brand names and advertising, Gen Z seek data and proof. The rising awareness about product ingredients and supporting clinical studies are the decision makers for Gen Z. He added,“McKinsey research shows that 73% of Gen Z reported trying to purchase from companies they consider ethical, and they can tell when brands are just paying lip service to their values.”
Also Read | Mamaearth-parent Honasa Consumer jumps 12.5% after Q1 results, CLSA upgrade 3. Gen Z look for“proof”When we launch any product, our Gen Z customers want to see real before-and-after photos from actual users alongside our marketing campaigns. They will give equal weightage to a random 19-year-old's honest review video in comparison to a credible celebrity endorsement.
4. Gen Z engage in research and developmentEmphasising that Gen Z provide quality feedback through their research, Varun Alagh said,“Their reviews read like product development reports. They are unpaid consultants helping us build better products.”
5. Gen Z are forcing brands to improve their productsGen Z customers demand transparency and quality as they push“the entire industry toward honest communication and superior products.”
6. GenZ consumers discover new brandsGen Z consumers are more willing to make organic discovery which“validates their ability to find quality independently.”
7. They rely more on other Gen Z experiencesVarun Alagh alleged that peer reviews feel authentic and unfiltered to Gen Z which is in contrast to traditional advertising that give the impression of being“manufactured and agenda-driven.”
Also Read | Ghazal Alagh shares a simple yet powerful tip for leading under pressure Who fall in Gen Z category?According to McKinsey, generation Z refers to those people who are born between 1996 and 2010. Hence, Gen Z is the second-youngest generation, between millennials and Generation Alpha.
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