Tranquil Care Is An Industry Leading Health Care Service Provider

(MENAFN- market Press Release) March 15, 2025 8:08 am - Tranquil Care is an industry leading health Care service provider. We provide medical support services and staffing solutions to hospitals, retirement homes, care facilities and private homes within North America.

Our Mission
Through a commitment to service excellence and innovation, Tranquil
Care will provide high quality care and service to all people, and
loved ones, in need of support.

Our Vision
To ensure that Tranquil Care Services is the customer's first
choice, through the delivery of a superior care support
experience.

Our Values
Encourages innovation
Empowers Caregivers
Promotes a culture of care
Fosters service excellence and continuous improvement
Fosters communication and collaboration
Encourages personal responsibility
Celebrates success.

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Policies
Occupational Health & Safety

At Tranquil Care Occupational Health and Safety Policy outlines our commitment to prevent illness and injury through the provision and maintenance of a healthy and safe working environment.

Client Rights & Responsibilities

At Tranquil Care we clearly outline our Care Recipients' rights, so you know what to expect from our Support Worker. We also ask our Care Recipients to abide by a series of responsibilities.

Privacy

Our Privacy Policy outlines our commitment to respect the confidentiality of personal information.

Complaints and Grievances

Our Complaints and Grievances Policy ensures that feedback from Care Recipients, family members and case managers is listened to and acted upon. In accordance with local ministry of health standards, all Care Recipients and their representatives have the right to have complaints investigated objectively, without fear of retribution.
On Call 24/7
The need for quality caregivers never sleeps, so why should we? We understand that complications arise at all hours. Our team is always standing by to personally answer your call and ensure you are fully supported & fully staffed.
Internal Training Program
A variety of internal training programs, including areas such as PointClickCare, and Prevention of Abuse & Neglect, are mandatory for all Tranquil Care caregivers. We also cover the costs of the initial onsite orientation to ensure both you and our caregivers are set-up for success.

Diverse Team
Our team consists of support staff and certified Registered Nurses, Registered Practical Nurses, and Personal Support Workers/Health Care Aids from various cultural backgrounds. This diversity in our multi-cultural and multidisciplinary healthcare team, allows us to further connect with each unique community and patient.

Relationship Focused Assistive daily living tasks may include:
Bathing, showering, and sponging
Dressing and undressing
Shaving, hair care and grooming
Assisting with rehabilitation and associated therapies
Continence support
Supervision of medication
Assistance with mobility and transfers
Support with aids and appliances
Assistance with eating and drinking
Food/meal preparation

These services are designed to help provide extra support and companionship with such things as:
Travel to and from appointments
Physical exercise, walks & recreational activities
Attending outings, ceremonies & events
Assisting with rehabilitation and associated therapies
Playing board games and cards
Grocery shopping & running errands
We understand that care in all forms comes from a personal connection. We get to know you and your team, to better understand your needs and place you first. Your problems are our problems. Let us help you find a solution.
Multi-Facility Staffing Solutions
We provide staffing solutions for Long-term Care Homes, Hospitals, Retirement Homes, Nursing Homes, Assisted Living Facilities, and Detention Centers. Anywhere support services are needed, Tranquil Care has you covered.

Services provided include:
Assessment, diagnosis, and treatment services for movement issues
Development of treatment programs
Development of exercise programs
Injury treatment
Manual therapy, such as massage and joint manipulation
Electrotherapy, such as ultrasound and TENS (transcutaneous electrical nerve stimulation)
Technique correction
Taping and splinting
Advice on mobility aids
Therapy and rehabilitation support.
Developing Your Care Plan - Our Process

Our Care Specialists will get to know you, to determine what services you need, and the level of care you require. Once that has been determined, we can then match you up with one of our caregivers. Using our roster of quality Registered Nurses, Registered Practical Nurses, Personal Support Workers, and other Support Staff, we match you up with a caregiver that is best suited to your needs.

To ensure that we provide the best possible quality care services to you and your loved ones, we abide by the following process and policies:

We work with you to identify and agree on the care tasks that will best help you, prior to providing services to you.
Your home is assessed to be a safe work environment and support workers only do the tasks assigned to them.
We ensure that any required medication is provided in an approved aid such as a Webster pack , for reliable and accountable delivery.
In circumstances when professional supervision is required, a caregiver with the necessary qualifications and experience is assigned.
Once established, we comply fully with the Care Plan developed by you, your Care Specialists, and your assigned caregiver(s).
We always maintain an open line of communication to ensure a safe, sensitive, private, and dignified care environment.
we do consistent check-ins with you and your Care Specialist to ensure that the services you are receiving meet your needs. Any changes to your Care Plan will be made only with your approval after discussing these changes with you first.

Our caregivers can help with light household duties including:
Washing/ironing
Cleaning of the bathroom, toilet, and shower
Cleaning of the kitchen
Running errands
Cooking and meal preparation
Care of pot plants and pets
Vacuuming, dusting, and polishing
Sweeping
Shopping

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