(MENAFN- KNN India)
New Delhi, Feb 3 (KNN) In a landmark move, the government's initiative to establish a National Framework for Global Capability Centres (GCCs) in Tier-II cities is expected to transform India's workforce landscape.
Industry leaders and analysts are optimistic about the shift, believing it will expand talent pools beyond traditional metropolitan hubs like Bengaluru.
Ajit Isaac, Chairman of Quess Corp, underscored the significance of the framework, stating,“The introduction of a National Framework for GCCs will drive strategic workforce expansion into Tier-II cities, allowing India to strengthen its position as a global talent hub. As an industry leader in workforce solutions, Quess is committed to bridging the gap between talent supply and industry demand.”
The GCC sector has seen remarkable growth, with the number of such centers increasing from approximately 1,430 in FY19 to over 1,700 in FY24, now employing nearly 1.9 million professionals.
As more global firms eye expansion, cities like Jaipur, Lucknow, Vadodara, Coimbatore, and Kochi are emerging as strong contenders, offering cost-effective operations and a skilled workforce.
Arindam Sen, Partner and GCC Sector Leader (TMT) at EY India, highlighted the framework's potential.“It will provide guidance to states on enhancing talent availability, improving infrastructure, and fostering industry collaboration. This will enable cities like Jaipur, Vadodara, and Coimbatore to compete with metros as attractive destinations for GCC expansion.”
Lalit Ahuja, CEO of ANSR, sees this initiative as a game-changer, given that 80 per cent of global firms are yet to establish GCCs in India.“This move significantly enhances India's attractiveness as a global GCC capital,” he said, citing ANSR's work with KDEM, GIFT City, and multiple state governments to accelerate this shift.
Piyush Somani, Chairman and MD of ESDS Software Solution, emphasized the digital revolution this move could bring.“Promoting GCCs in Tier-II cities will strengthen India's digital infrastructure, unlocking new opportunities in cloud computing, AI, and cybersecurity.”
As global businesses increasingly look beyond metros, the framework promises to create millions of skilled jobs and cement India's reputation as a global technology and talent powerhouse.
(KNN Bureau)
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