Air India Express Rolls Out Discounted Excess Baggage Scheme

(MENAFN- The Arabian Post)

Air India Express has unveiled a limited-period initiative offering discounted rates for pre-booked excess baggage on flights from the Middle East to destinations across the country, a move aimed at easing travel costs for migrant workers, families and long-haul passengers who routinely carry more than the standard allowance.

The airline said passengers travelling on eligible routes can now pre-book either 5 kg or 10 kg of additional baggage at reduced prices when purchasing tickets or managing bookings in advance, rather than paying significantly higher charges at airport counters. The scheme applies to flights operated by Air India Express connecting key Gulf cities with multiple airports, including Kochi, Kozhikode, Thiruvananthapuram, Kannur, Mangaluru, Bengaluru, Chennai, Hyderabad, Tiruchirappalli and Tirupati.

According to the airline, the discounted excess baggage option is available only for travel originating in the Middle East and must be secured before the scheduled departure. Passengers booking at the airport will not be eligible for the reduced rates, a distinction designed to streamline airport operations while encouraging early planning.

Air India Express operates a dense network between the Gulf and southern states, serving a passenger base that often includes overseas workers returning home with gifts, personal belongings and household items. Industry executives say baggage fees have long been a sensitive issue on these routes, where standard allowances can fall short of passenger needs.

A senior airline official said the initiative was introduced after feedback indicated that travellers valued predictable, upfront costs more than ad hoc airport payments.“Pre-booked baggage gives customers certainty and reduces stress on the day of travel,” the official said, adding that the airline continues to evaluate pricing structures in response to demand patterns.

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The move comes as competition intensifies on Middle East–India corridors, with full-service and low-cost carriers vying for price-sensitive passengers. Airlines have increasingly turned to ancillary services such as baggage, seat selection and onboard meals to boost revenues while keeping base fares competitive.

Aviation analysts note that excess baggage fees represent a significant ancillary revenue stream globally, but also pose reputational risks if perceived as excessive or opaque. By offering discounted slabs for pre-booking, carriers can strike a balance between revenue generation and customer goodwill.

Data from industry bodies show that traffic between Gulf countries and India has continued to expand, driven by labour mobility, tourism and family travel. Seasonal peaks around school holidays and festival periods often see passengers travelling with heavier loads, amplifying the relevance of baggage-related offers.

Air India Express, now part of the Air India Group following its integration with AIX Connect, has been undergoing operational and branding changes as the group consolidates its low-cost strategy. The airline has been inducting new aircraft, expanding its network and revisiting service elements to align with broader group objectives.

The discounted baggage scheme also reflects a wider trend among low-cost carriers to monetise flexibility. Instead of a one-size-fits-all fare, airlines are offering modular options that allow passengers to tailor services based on individual needs, often at lower overall cost if planned in advance.

Consumer advocacy groups have welcomed clearer communication around baggage pricing but stress the importance of transparency.“Passengers should be able to understand what they are paying for and how much they can carry without surprises,” said a travel rights consultant based in Dubai, noting that disputes over baggage charges remain a frequent source of complaints.

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Also published on Medium.

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