Enterprises across industries now rely on Clootrack's OpenAI-powered workflows to uncover and act on the real drivers of customer experience. Brands have reduced ecommerce returns by double digits, improved NPS within a quarter, accelerated product development by three times, reduced agent churn by up to 20%, shortened investment diligence cycles by weeks, and lowered average handling time by 10–15% in contact centers. Each outcome reflects how AI, when built for enterprise context, delivers measurable business results rather than surface-level insights.

Behind the milestone lies more than a year of engineering persistence. Clootrack's data science and product teams rebuilt their core algorithms, product framework, and development processes to ensure full transparency, explainability, and control.“We hit walls almost every day, but we refused to compromise on precision,” Shameel added.“Crossing 100 billion tokens proves that when AI is built for outcomes, it scales responsibly and meaningfully.”

Clootrack's platform combines unsupervised thematic analysis with agentic AI workflows

About Clootrack

Clootrack is an enterprise-grade AI platform that helps organizations transform the voice of the customer into business outcomes. Its patented unsupervised analysis technology delivers 98% accuracy, enabling precise understanding of customer behavior and decision drivers. With integrations across more than 1,000 data sources and leading systems such as Medallia, Genesys, Salesforce, and Qualtrics, Clootrack empowers CX, product, and strategy teams to make faster, data-driven decisions that improve experience, loyalty, and growth. Visit for more information.

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