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HBKU Student Success Services Earns Prestigious International Certification
(MENAFN- Concept PR) Doha November 18, 2025: Hamad Bin Khalifa University’s (HBKU) Student Success Services unit has been awarded Level 1 and Level 2 certified tutor training programs by the College Reading and Learning Association (CRLA).
With almost 1,300 members and over 2,000 certified training programs worldwide, CRLA’s International Tutor Training Program Certification (ITTPC) licenses projects that have demonstrated excellence in developing, designing, and implementing effective training procedures.
The accreditation brings significant benefits to HBKU and its student support initiatives. For student tutors and learning assistants, it provides valuable career development opportunities. The program teaches skills commensurate with best practices, increases confidence in content areas and public speaking, and strengthens resumes with an internationally recognized certificate. In doing so, the program sets a benchmark for academic support excellence across the institution, ensuring compliance with standard procedures in higher education tutorial services.
Dr. Ala Al-Fuqaha, Associate Provost for Teaching and Learning, HBKU, stated: “The CRLA certification reflects the university’s ongoing commitment to excellence in learning and student support. This recognition acknowledges the quality of our peer tutor training program and dedication to fostering an environment where student tutors can grow academically and develop professional skills.”
Joelle Fadlallah, Student Success Specialist, added: “We have worked hard to develop a tutor training program that meets CRLA’s rigorous standards and has successfully completed the ITTPC peer review process. Achieving this signifies that our program fulfills selection, training, service delivery, and evaluation benchmarks, ensuring quality of our support services at HBKU.”
The recognition reflects HBKU’s goal of enhancing pathways for growth and enabling student success by expanding student support services, wellbeing and mentoring within the university.
With almost 1,300 members and over 2,000 certified training programs worldwide, CRLA’s International Tutor Training Program Certification (ITTPC) licenses projects that have demonstrated excellence in developing, designing, and implementing effective training procedures.
The accreditation brings significant benefits to HBKU and its student support initiatives. For student tutors and learning assistants, it provides valuable career development opportunities. The program teaches skills commensurate with best practices, increases confidence in content areas and public speaking, and strengthens resumes with an internationally recognized certificate. In doing so, the program sets a benchmark for academic support excellence across the institution, ensuring compliance with standard procedures in higher education tutorial services.
Dr. Ala Al-Fuqaha, Associate Provost for Teaching and Learning, HBKU, stated: “The CRLA certification reflects the university’s ongoing commitment to excellence in learning and student support. This recognition acknowledges the quality of our peer tutor training program and dedication to fostering an environment where student tutors can grow academically and develop professional skills.”
Joelle Fadlallah, Student Success Specialist, added: “We have worked hard to develop a tutor training program that meets CRLA’s rigorous standards and has successfully completed the ITTPC peer review process. Achieving this signifies that our program fulfills selection, training, service delivery, and evaluation benchmarks, ensuring quality of our support services at HBKU.”
The recognition reflects HBKU’s goal of enhancing pathways for growth and enabling student success by expanding student support services, wellbeing and mentoring within the university.
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