Straits Research published report, “Multichannel Order Management Market Size & Outlook, 2026–2034”. According to the study, the market size valued at USD 4.13 billion in 2025 and is projected to expand to USD 9.12 billion by 2034, registering a compound annual growth rate (CAGR) of 9.7%.

Market Dynamics

Multichannel Order Management Market is driven by the increasing requirement of manufacturers and retailers to process orders from different channels at a lower cost, i.e., e-commerce, brick-and-mortar stores, and wholesale channels. Accelerated delivery expectations, real-time order tracking, and seamless omnichannel experiences are creating demand in the automotive, manufacturing, retail, and food & beverages sectors.

Government policies supporting electronic commerce, e-invoicing, and cross-border supply chain openness in the U.S., Germany, China, and the U.K. are driving market expansion. Value-added expenditures on cloud-based Order Management Systems software, artificial intelligence-based order routing, and combined inventory management solutions are establishing new possibilities for logistics firms and software firms to make multi-channel operations easy and provide highest operational efficiency.

Market Highlights

• Segmental Leadership: Cloud-Based segment holds the largest share (54.27%), while On-Premises segment is projected to record the fastest CAGR (10.83%).
• Platform Outlook: Large enterprises led the market with revenue share of 52.45%, during the forecast period.
• Component Focus: Software segment contributes over 57.46% market share, driven by increasing demand for implementation, integration, and support offerings.
• Regional Insights: North America dominates with over 36.18% share, driven by strong adoption of omnichannel retail strategies and government initiatives supporting digital supply chain modernization.