Vietjet Sets New Benchmark In Aviation Services, Customer Satisfaction, And Sustainable Development
(MENAFN- ForPressRelease)
Mumbai, September 10, 2025 – Vietjet, Vietnam's new-age carrier, has been conferred the“Excellence in Aviation Services & Customer Experience” award at the ET Leadership Excellence Awards 2025. Vietjet is the only foreign airline to receive this honour, joining leading Indian brands in one of the country's most prestigious business accolades.
The award acknowledges outstanding business performance, service innovation, and positive community impact. It reflects Vietjet's growing success in the Indian market, where the airline has welcomed over 1.8 million passengers since launching direct services in 2019. Vietjet now operates 88 flights per week across 10 direct routes linking Delhi, Mumbai, Ahmedabad, Kochi, Hyderabad, and Bengaluru with Vietnam's major cities, including Hanoi, Ho Chi Minh City, and Da Nang.
More Indian travellers are choosing Vietjet for its affordable fares with four flexible fare classes, major promotional campaigns, and tailored inflight experiences, from vegetarian and Halal meal options to onboard yoga sessions and festive celebrations of Diwali and Holi. The airline is also at the forefront of digital transformation with multi-platform booking options (website, app, OTAs), PayU e-wallet integration, the SkyJoy membership programme, and its AI-powered assistant, Amy, to enhance the overall customer experience.
Beyond customer service, Vietjet's green operations and community-focused initiatives further solidify its leadership. The carrier has recently been recognised globally as one of the seven winners of the Sustainability Awards 2025 by AirlineRatings, the world's leading airline safety and product rating platform. Vietjet was commended for its modern, fuel-efficient fleet, early adoption of Sustainable Aviation Fuel (SAF), and multi-billion-dollar investments in new-generation Airbus aircraft, which reduce fuel consumption and CO2 emissions by up to 25% compared to earlier models.
Vietjet continues to expand its international flight network, strengthening connectivity between Vietnam, India, and the world, thereby creating more opportunities for travel and tourism. With a vision to become a leading international aviation group, Vietjet strives to make flying accessible to all while delivering meaningful value for communities in Vietnam's new era of development and contributing to India's growth and prosperity.
About Vietjet:
The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations, and performance, applying the latest technology to all activities and leading the trend, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers' demands.
The award acknowledges outstanding business performance, service innovation, and positive community impact. It reflects Vietjet's growing success in the Indian market, where the airline has welcomed over 1.8 million passengers since launching direct services in 2019. Vietjet now operates 88 flights per week across 10 direct routes linking Delhi, Mumbai, Ahmedabad, Kochi, Hyderabad, and Bengaluru with Vietnam's major cities, including Hanoi, Ho Chi Minh City, and Da Nang.
More Indian travellers are choosing Vietjet for its affordable fares with four flexible fare classes, major promotional campaigns, and tailored inflight experiences, from vegetarian and Halal meal options to onboard yoga sessions and festive celebrations of Diwali and Holi. The airline is also at the forefront of digital transformation with multi-platform booking options (website, app, OTAs), PayU e-wallet integration, the SkyJoy membership programme, and its AI-powered assistant, Amy, to enhance the overall customer experience.
Beyond customer service, Vietjet's green operations and community-focused initiatives further solidify its leadership. The carrier has recently been recognised globally as one of the seven winners of the Sustainability Awards 2025 by AirlineRatings, the world's leading airline safety and product rating platform. Vietjet was commended for its modern, fuel-efficient fleet, early adoption of Sustainable Aviation Fuel (SAF), and multi-billion-dollar investments in new-generation Airbus aircraft, which reduce fuel consumption and CO2 emissions by up to 25% compared to earlier models.
Vietjet continues to expand its international flight network, strengthening connectivity between Vietnam, India, and the world, thereby creating more opportunities for travel and tourism. With a vision to become a leading international aviation group, Vietjet strives to make flying accessible to all while delivering meaningful value for communities in Vietnam's new era of development and contributing to India's growth and prosperity.
About Vietjet:
The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations, and performance, applying the latest technology to all activities and leading the trend, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers' demands.
Company :-MSL Group
User :- Devanshi Shah
Email :...
Legal Disclaimer:
MENAFN provides the
information “as is” without warranty of any kind. We do not accept
any responsibility or liability for the accuracy, content, images,
videos, licenses, completeness, legality, or reliability of the information
contained in this article. If you have any complaints or copyright
issues related to this article, kindly contact the provider above.
Most popular stories
Market Research
- Japan Buy Now Pay Later Market Size To Surpass USD 145.5 Billion By 2033 CAGR Of 22.23%
- BTCC Summer Festival 2025 Unites Japan's Web3 Community
- GCL Subsidiary, 2Game Digital, Partners With Kucoin Pay To Accept Secure Crypto Payments In Real Time
- Smart Indoor Gardens Market Growth: Size, Trends, And Forecast 20252033
- Nutritional Bar Market Size To Expand At A CAGR Of 3.5% During 2025-2033
- Pluscapital Advisor Empowers Traders To Master Global Markets Around The Clock
More Story
Comments
No comment