(MENAFN- ForPressRelease) Gurgaon, Delhi (NCR) - October 19, 2022 - The ERP team at Oodles Technologies Pvt. Ltd. has recently announced the completion of a large-scale project for a leading US-based IT services company. Iron Service Global had teamed up with Oodles ERP to develop a full-fledged business messaging system. Officially termed as 'Serviceo Chat,' the application was designed to facilitate seamless communications between their vendors, partners and internal workforce. With powerful features such as real-time messaging, task conversation and case conversation, the app enables business users to collaborate on assigned jobs, cases, or project tasks.
About Iron Service Global
Iron Service Global is a leading IT service provider based in the US that provides integrated IT solutions and last-mile supply chain services to businesses worldwide. Being a part of Iron Systems Global, it caters to the needs of businesses associated with industries like telecom, IoT, edge computing as well as global data centers.
Challenges Faced
Iron Systems have a global presence in 100+ countries worldwide while being majorly operational in Europe and the American subcontinent. Serving as IT infrastructure manufacturer and software vendors across 100,000 business locations, they lacked a robust messaging infrastructure to support millions of user conversations. Furthermore, they wanted to develop a centralized messaging system with multi-platform support that would adequately interconnect different software systems. Another challenging task was to implement global search features within the messaging app similar to Microsoft Teams.
The Solution and Results Delivered By Oodles ERP
The ERP team at Oodles successfully developed a full-fledged messaging application with the required features. As revealed by the company, a team of 8 ERP professionals worked on this project and delivered the solution in a phased manner. The team comprised of a senior project manager, 1 UI/UX designer, 2 backend developers, 3 frontend developers, and 1 QA engineer. The team worked on the following tech stack to develop a cross-platform messaging app for Android and iOS.
Frontend Development
There were three dedicated resources for frontend development and the team mainly used the Angular framework.
Mobile Frameworks
React Native was used to develop the 'Serviceo' mobile app to support both Android and iOS platforms.
Backend Development
Two dedicated resources were deployed for backend development who used the Node.js framework and JavaScript-based technologies to build the backend interface.
Database
The backend team used three main database management systems viz. Redis, Elasticsearch and PostgreSQL.
Cloud Technologies Used
For cloud deployment, they used Amazon Web Service (AWS) technologies like Amazon Elastic Container Service (ECS), AWS Lambda, Amazon Simple Queue Service (SQS), AWS Simple Notification Service (SNS).
Using the aforementioned tech stack, the Oodles' team developed a centralized messaging infrastructure that could be used for facilitating seamless communications across multiple business platforms. The backend was connected to the clients existing website and offered centralized messaging services to different business users. The 'Serviceo' app is now available for downloads on both Google Playstore and iOS App Store.
Company :-OODLES ERP
User :- ERP Solutions
Email :
Phone :-01244368395
Mobile:- 01244368395
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MENAFN27102022003198003206ID1105087973
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