Zoom Launches Zoommate: The First AI Teammate Built To Turn Conversations Into Completed Work

(MENAFN- Mid-East Info)

Generally available today, ZoomMate combines agentic search, AI-generated presentations and deliverables, and automated execution in Salesforce, Jira, Slack, ServiceNow, and more

Zoom announced the launch of ZoomMate, an agentic AI work surface to help people move from workplace conversations to execution without losing context along the way. Built on Zoom's system of action vision announced in March, ZoomMate connects live conversational context to agentic search, workflow execution, custom agents, and AI content creation.

ZoomMate helps users overcome the friction introduced by fragmented tools and incomplete workflows by surfacing information across Zoom and connected business systems, creating deliverables from meeting and enterprise context, and coordinating follow-through across workflows without switching tools. This shift reflects Zoom's long-term vision for a system of action that moves conversations into completed work.

“What drew me to Zoom was a simple truth: no other company sits where Zoom sits - at the center of every conversation where work decisions get made,” said Russell Dicker, chief product officer at Zoom.“ZoomMate is built on this insight. Before, during, and after the meeting, ZoomMate connects what was decided to what needs to happen next across every system where your work lives.”

“The market is moving away from isolated AI helpers and toward tools that can better connect decisions, data, and workflows across an organization,” said Melody Brue, vice president and principal analyst at Moor Insights & Strategy.“Many AI offerings operate on the edges of work, with limited access to the real-time context affecting decisions. ZoomMate approaches this differently because it sits inside the conversations where those decisions unfold. This can give it live business context and help make its recommendations more grounded in the work that teams are actually doing.” -p decoding="async" class="CToWUd" src="#" width="625" height="469" data-bit="iit" />

Zoom Slides helps turn meeting conversations into completed work.

Conversations as the orchestration layer for modern work

As AI becomes embedded across workplace software, the next challenge is not simply generating more content or summarizing more meetings - it is helping teams complete the work that conversations create. Zoom believes that conversations are the context layer for modern work because they capture decisions, intent, approvals, objections, and next steps that drive meaningful business outcomes.

ZoomMate is built around that idea. By connecting conversational context with enterprise systems and agentic execution, ZoomMate helps teams move from discussion to action without rebuilding context across disconnected tools. It reflects Zoom's broader platform vision: a conversation-centric system of action where live collaboration becomes completed work.

ZoomMate is available today for online and direct customers in North America, starting at $20 per user per month with included AI credits. Availability for additional industry verticals and regions, including EMEA and APAC, is expected to roll out later this year.

*Note: While ZoomMate is generally available, it may not be accessible to all users right away, as it is being rolled out gradually.

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