Stiftung Warentest Tests Online Pharmacies: Docmorris Comes Out On Top
With a weighting of 55 per cent, the focus of the investigation was on professional quality. In this crucial area, DocMorris and medpex impressed in the tasks set regarding drug interactions and demonstrated their high level of pharmaceutical expertise. Among other things, they proactively and correctly informed the mystery shoppers that when taking two preparations, it is essential to maintain a time interval between doses, as otherwise the therapeutic effect could be impaired.
In addition to excellent pharmaceutical advice, customers at DocMorris and medpex also benefit from good service and attractive price advantages. For over-the-counter medicines, savings of over a third of the cost can be made compared to the list price. In addition, the two top-ranked online-pharmacies offer benefits when ordering prescription pharmaceuticals and cover the co-payment for their customers. Those with statutory health insurance can simply redeem their e-prescription online at docmorris or via the DocMorris app using their health insurance card and order the prescribed medicines. The co-payment is deducted directly from the shopping basket as an instant discount. Privately insured customers, those exempt from co-payments and self-payers continue to receive the prescription bonus on all submitted prescriptions.
DocMorris and medpex thus demonstrate that the highest professional standards, customer-friendly price advantages and state-of-the-art digital solutions can go hand in hand perfectly.
Media contact DocMorris
Torben Bonnke, Director Communications
Email: ...
Phone: +49 171 864 888 1
DocMorris
DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany's best-known online pharmacy. In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,122.6million in 2025 with currently over 12 million active customers.
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