Tuesday, 02 January 2024 12:17 GMT

US Airport Passengers Face Historic Delays Amid TSA Staffing Crisis


(MENAFN) Travelers at major US airports are encountering record-long security wait times as staff shortages at the Transportation Security Administration (TSA) intensify during a Department of Homeland Security (DHS) shutdown, according to official statements.

Acting TSA Administrator Ha Nguyen McNeill told lawmakers that absenteeism among Transportation Security Officers (TSOs) has surged sharply, with some airports reporting that 40% to 50% of screeners are calling out.

"Because they simply cannot afford to report to work," McNeill explained, noting that call-out rates were roughly 4% before the shutdown.

The staffing shortfall has forced airports to consolidate screening lanes, producing delays that in some cases exceed four and a half hours — the longest in TSA history. McNeill cautioned that smaller airports could face temporary closures if staffing levels do not improve, describing the situation as “fluid, challenging and unpredictable.”

The DHS shutdown has left thousands of federal employees, including TSA officers, without pay, intensifying operational strain across the nation’s aviation network. Hundreds of officers have already resigned, and thousands more have called out during the funding standoff, further worsening delays at major airports.

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