Saudi Arabia Suspends Umrah Agency Over Accommodation Lapse For Pilgrims

(MENAFN- Khaleej Times) Saudi Arabia has suspended an Umrah travel agency for failing to provide accommodation services to a group of pilgrims.

The Kingdom on Saturday, February 14, 2026, announced that the agency was suspended after it was found that it was not offering accommodation to the pilgrims, who were coming to Saudi Arabia from Egypt.

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"Regulatory measures" have been taken against the company and the agents who were contracted with the agency. The pilgrims were provided with accommodation, according to the Makkah Region Governorate.

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This comes after a sweeping suspension of 1,800 foreign travel agencies in the Umrah sector for violations in service quality. That particular crackdown gave the companies 10 days to fix the shortcoming found in their services, and only pertained to new visa issuance.

Saudi Arabia tracks pilgrims from entry to exit. Every aspect of travel, from visas and permits to transport and accommodation, is monitored in order to ensure smooth functioning, crowd control and safety of pilgrims.

Earlier, UAE travel agents said that Umrah agencies that only provide visa services and do not take care of hotel and transport bookings are getting flagged and suspended by Saudi authorities.

There are only certain hotels in the Kingdom that are approved for Umrah travel - pilgrims and agencies must stick to these when making bookings.

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