Tuesday, 02 January 2024 12:17 GMT

What Changes For New Fastag Users? NHAI Scraps KYV, Introduces 4 Requirements For Passes Issued After 1 February


(MENAFN- Live Mint) In a landmark move, the National Highways Authority of India (NHAI) called off the mandatory Know Your Vehicle (KYV) requirements needed for activation after the procurement of a FASTag pass. For all FASTag issuances from 1 February 2026, motorists will no longer face the 'inconvenience and delays' associated with KYV.

Previously, banks were required to conduct KVY verification for all vehicles issued FASTags. The move to overhaul the KYV system involving 40 banks that issue FASTags for cars is a significant step forward,“to enhance public convenience and eliminate post-activation harassment faced by highway users,” the Ministry of Road Transport and Highways said in its 1 January press release.

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To ensure that FASTags are correctly mapped to vehicle registration numbers, the KYV system was introduced to prevent misuse and revenue leakage at toll plazas. Customers were required to furnish the following details to complete KYV for FASTag activation:

  • Registration Certificate (RC) front image.
  • Registration Certificate back image.
  • Vehicle image from the front, ensuring that the windshield and vehicle number are clearly visible
  • Vehicle image from any one side, ensuring that the entire vehicle is clearly visible
  • FASTag pasted on the windshield, and a picture snapped from inside the vehicle.

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Under the revamped system, existing Class 4 vehicles (including cars, jeeps, and vans) with FASTags will no longer require mandatory KYV. In the event of a complaint, loose or duplicate tags, or mismatches between the vehicle number and the FASTag, the KYV verification will be triggered.

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Instead of KVY, NHAI introduced pre-activation validation norms for issuer banks by implementing a VAHAN-based validation of FASTag activation, which is mandatory. This eliminates the need for repeated follow-ups with customers after FASTag activation.

“To ensure accuracy, compliance, and system integrity while simplifying the process for users, NHAI has simultaneously strengthened pre-activation validation norms for Issuer Banks,” the ministry said. The Ministry introduced 4“Strong Pre-Activation Safeguards” which are listed as follows:

  • Mandatory VAHAN-based validation: The FASTag will be activated once the vehicle details are validated against the VAHAN database.
  • No post-activation validation
  • RC-based validation only in exceptional cases: Issuer Banks will have to validate details using the Registration Certificate (RC) before FASTag activation if vehicle details are not available on the VAHAN database.
  • Online FASTags covered: Only after complete validation by banks, FASTags sold through online channels will also be activated.

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