Dubai Smart Govt updates mPay app

(MENAFN- Khaleej Times) The Dubai Smart Government Department (DSG) has updated its mPay app, which offers instant payment of government bills and fines through smartphones. The app is one of several launches as part of the smart government initiative of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. The updated mPay app was announced during a press conference at the Dubai Ruler's Court, in the presence of Ahmad bin Humaidan, Director-General of the DSG. The conference was also attended by Major-General Mohammed Saeed Bakhit, Director of the General Department of eServices, Dubai Police; Marwan bin Haidar, CIO and Vice-President of the IT Division at Dubai Electricity and Water Authority; Abdullah Al Madani, CEO of Corporate Technical Support Services Sector at RTA; and Abdullah Ibrahim Al Ahmed, Senior Vice-President of Business Solutions at Etisalat, who all represented the government entities involved in the mPay app. "This mPay app is an effective channel to enable our customers to access government services through their smartphones which are always available. We have developed this app with extensive support and cooperation of our government partners to provide a convenient package of utility and bill payments, in line with Shaikh Mohammed's call for providing easy access to all government transactions from one place and through mobile phones," Bin Humaidan said during the conference. He explained that the mPay service had been completely restructured to be compatible with smartphone requirements in terms of speed and smooth provision and use of services. "Our customers can download the mPay app from the Apple app or Google Play store and then customise it in a few steps for payment of Dubai Police fines, Dewa and Etisalat bills, RTA's Salik and Nol services. So a customer can choose to pay any or all of Etisalat's services such as mobile phone, broadband, eVision, landline etc; all using one-time setup to ensure ease and convenience to make our customers happier." The updated app allows easy registration and includes a guide and FAQ section to help new customers. As many as 13,000 iPhone and Android users have downloaded the application since it was launched in November last year. The app has had nearly 53,000 transactions and collected over Dh15 million in government fees. Meanwhile, the mPay website and app together have over 26,000 users, prompting DSG to introduce updates to the application.