Designrush Podcast #106 Uncovers 5 Lessons For Scaling Brands In 2025
Source: DesignRush
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In the episode , Heald outlines a proven framework for aligning culture and content to scale authentically, from onboarding to employee advocacy, and governance to customer storytelling.
Key takeaways from the episode include:
- Culture Can't Be Faked: A healthy internal culture empowers employees to advocate for the brand, while toxic workplaces eventually leak out through content and employee voices. Onboarding as Advocacy: Beyond orientation, onboarding should coach employees to represent the brand online, turning new hires into confident ambassadors from day one. Human-Centered Content: Real employees and subject matter experts build credibility. Real voices make content credible at every stage of growth. Consistency Creates Trust: Relentlessly on-brand culture and content ensure no one confuses the company's message with anyone else's. Governance Protects Authenticity: Tools like brand voice charts, style guides, and taxonomies ensure culture and values scale consistently across every channel.
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About DesignRush
DesignRush is a media platform and a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists , awards, knowledge resources, and personalized agency recommendations for vetted projects.
About Erika Heald
Erika Heald is a B2B content marketing strategist and founder of Erika Heald Marketing Consulting, where she helps organizations scale with authentic storytelling, content governance, and executive thought leadership. She also hosts the #ContentChat community on LinkedIn and is recognized by SEMrush as one of the Top 100 Influencers in Content Marketing.

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