Tuesday, 02 January 2024 12:17 GMT

UAE: Got Employees Who Don't Care? Why Companies Need To Give People Purpose


(MENAFN- Khaleej Times)

When employees can draw a straight line between what they do every day and why the organisation exists, discretionary effort soars, innovation accelerates, and cultures strengthen.

A genuine organisational purpose answers three questions: Why do we exist? Whom do we serve? How do we make the world better? When this purpose permeates decisions, products, and behaviours, employees feel part of something larger than just financial results. Research consistently links purpose alignment to higher retention, stronger engagement scores, faster innovation cycles, and greater profits. Purpose-driven organisations give people an internal compass that guides choices when rules are opaque and markets change.

But clarity alone is not enough. Leaders must translate purpose into work people recognise, for example, the marketing analyst who sees how her campaign fuels a sustainability goal, or the maintenance engineer who knows the outcome of their work equals safer communities. That translation job is exactly what modern HR architecture can do, if it is rebuilt for alignment rather than control.

Organisational purpose today has to be more than just a mission statement on a website, it is the guiding force that defines why a company exists, what it stands for, and how it contributes to a greater good. Purpose-driven organisations inspire employees to do more than just complete tasks; they empower individuals to contribute meaningfully, connect deeply with their work, and drive innovation.

However, aligning people with organisational purpose does not happen by chance – it requires intention, strategy, and commitment. The question we must ask ourselves today is, how can we, as leaders, bridge the gap between an organisation's purpose and its people to create a culture of sustained success?

Firstly, alignment starts with clarity. Employees must truly understand the organisation's purpose. Leaders must communicate the vision in a way that resonates with employees at all levels. This means fostering transparency, ensuring consistency in messaging, and providing real-world examples of how purpose is embedded in our people's daily work.

Alignment thrives on engagement. When employees see how their roles contribute to the larger organisational purpose, they feel more valued and motivated. Human Resource teams play a crucial role in designing experiences, whether through learning and development programs, leadership initiatives, or performance frameworks, that help individuals see their work as part of a bigger purpose. We must create opportunities for employees to engage with the purpose in ways that feel personal and meaningful to them.

Human Resources' role is to embed purpose into organisational culture. This means integrating purpose into all our HR Architecture. Purpose should be woven into every aspect of the employee experience. Organisations that successfully align their people with purpose see higher retention, increased productivity, and stronger commitment from their workforce – it should be our superpower.

Finally, our leadership must embody our purpose. Employees look to their leaders as role models, and when leaders consistently demonstrate the values and principles of the organisation, it fosters trust and inspires commitment. HR leaders must work alongside executives to ensure that leadership behaviours reflect the company's purpose in a genuine and authentic manner.

In today's rapidly changing business environment, sustained competitive advantage requires more than just operational excellence, it demands a workforce that is deeply connected to the organisation's purpose. When people find meaning in their work, they bring their best selves to the table, driving innovation, collaboration, and long-term success.

We should never forget the fundamental truth that businesses are all about people and whether we like it or not, people make a business succeed or fail.

The way forward? We should challenge ourselves to think beyond traditional regional practices. We should commit to making purpose a driving force in our organisations, ensuring that every employee understands, engages with, and contributes to something greater. Because when people align with purpose, the possibilities are endless.

As the world homogenises – your best practices won't save you – it will be your ability to keep up with the pace of change – and that can only happen through your people.

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