'Unprofessional': AIIMS Doctor Slams Indigo Over 'Delayed' Services On Board Netizens Say, 'Badly Trained Crew'
(MENAFN- Live Mint) A Delhi-based doctor has criticized IndiGo airlines for his "nightmare" experience on a recent Bangalore-Delhi flight.
In a post on X, Suvrankar Datta, a radiologist at AIIMS, accused the airline of "negligence and unprofessionalism." Datta, who mentioned having "borderline high sugar levels," had pre-booked a sandwich for the flight but claimed the airline failed to serve it on time despite multiple reminders.
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He wrote,“NEVER flying Indigo again! My recent flight from Bangalore to Delhi turned into a nightmare that I hope no one else has to experience! I am not going to leave it here. @IndiGo6E needs to be held accountable for the pathetic downfall in its service!”
“I always pre-book my meals because I have borderline high sugar levels, prefer having my meals on time and avoid overeating or skipping meals... So, pre-booked a sandwich on this afternoon flight as from experience they always ignore non prebooked meals!,” he noted.
After 30 minutes of silence from the flight crew, Suvrankar Datta followed up and was told that another crew member would assist him, but no one came forward. As time passed, he began experiencing the effects of hypoglycemia - a deficiency of glucose in the bloodstream - causing him to feel“increasingly irritated and jittery.”
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"Around 4:00 PM, a kind passenger noticed my distress and offered me her sandwich. But I was super pissed off by then and switched on the emergency call light!," he noted.
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