Microsoft Release Tool To Restore Computers After A Global Outage
Date
7/22/2024 7:32:44 PM
(MENAFN- AzerNews)
By Alimat Aliyeva
Microsoft has released the official Recovery Tool to eliminate
the consequences of a global PC crash update,
Azernews reports.
The new recovery tool is designed to significantly simplify and
speed up the process of fixing the problem.
Before it appeared, there was only a step-by-step guide that
required manual intervention, which could take a long time,
especially in organizations with hundreds or thousands of affected
devices.
To use the Recovery Tool, the company provided detailed
instructions and a list of necessary conditions. Among them are the
presence of at least 8 GB of free space on the affected computer,
administrator rights, a BitLocker recovery key (for computers with
encryption) and a bootable USB drive with a capacity of at least 1
GB.
Recall that the crash occurred last Thursday when the
CrowdStrike update was automatically installed on the devices. The
problem is that CrowdStrike, as a provider of security solutions,
operates at the core level of the operating system. An error at
this level caused computers to stop booting, giving out the
so-called "blue screen of death" (BSoD).
Microsoft estimates that more than 8.5 million Windows computers
were affected by the problematic update. Although this represents
less than 1% of all Windows computers in the world, the failure has
had a significant impact on thousands of organizations and critical
infrastructure.
Microsoft promptly responded to the situation by sending
specialists to assist customers. The company has also partnered
with CrowdStrike, Google Cloud Platform and Amazon Web Services to
find the most effective ways to fix affected computers faster.
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