Devising Executive Plan For 2Nd Phase Of Administrative Modernization Program Has Begun: Minister

(MENAFN- Jordan News Agency)

Amman, June 22 (Petra) Minister of State for Public Sector Development Khair Abu Seileek announced on Sunday that specialized teams have begun drafting an executive plan for the second phase of Jordan's Administrative Modernization Program. This comes as the first executive phase, launched in 2023, continues toward its conclusion at the end of this year.
Speaking at a panel discussion organized by the Greater Amman Municipality's cultural forum, Abu Seileek said Jordan began its second centennial with the launch of three modernization tracks: political, economic, and administrative.
He emphasized that the government's programs are grounded in a comprehensive modernization agenda, viewing public sector reform as the foundation for all other reforms. "Public administration reform is no longer a deferred option it is a collective national responsibility that allows no room for delay or exception," he said.
Abu Seileek added that the public sector is undergoing a pivotal transformation, reaffirming the government's commitment aligned with royal directives and the policy statement delivered to Parliament to position public sector reform as a central pillar of the broader modernization agenda.
He explained that the roadmap for public sector modernization, launched by the government, is based on seven key pillars: government services, processes, digitization, organizational structure, governance, policy-making and decision-making, human resources, and legislation. He also stressed the importance of institutional culture as the backbone of administrative reform.
Highlighting recent progress, Abu Seileek noted that as of May, the government ceased issuing paper copies of vital records such as birth, death, and marriage certificates transitioning to fully digital issuance.
On public services, he said vehicle licensing services have seen significant expansion, including the introduction of night and mobile technical inspection centers. New stations are expected to open soon along the Amman-Zarqa highway and between Amman and Salt, in addition to existing centers near Queen Alia International Airport, in Madaba, and near Philadelphia University.
Customer satisfaction at government service centers has exceeded 95%, with average wait times reportedly under three minutes. There are currently nine such centers across the kingdom, with plans to establish additional ones in other governorates.
Addressing the restructuring of independent government entities, the minister said the government supports consolidation efforts as long as they deliver tangible results. He noted that independent entities, excluding the Water Authority and the National Electric Power Company, generate approximately JD35 million annually.
Abu Seileek reiterated that the government will not lay off surplus employees but instead aims to retrain and redeploy them in roles suited to their qualifications and experience. All government employees are subject to annual performance evaluations as part of ongoing efforts to enhance public sector efficiency and develop staff capabilities through training and skills development.

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