Youssef Wazni: Otis’ CIBSE MENA 2026 Award Reflects Our Leadership and Commitment to Advancing Vertical Transportation Solutions in the UAE
(MENAFN- BloomBerg)
Otis UAE’s Managing Director highlights the company’s global expertise and customer trust, emphasizing that innovation, safety and operational excellence remain central to its strategy in supporting the UAE’s evolving built environment.
DUBAI, UAE November 2026: Reinforcing its position in the vertical transportation industry as the world’s leading elevator and escalator manufacturing, installation, service and modernization company, Otis has been named VT Manufacturer of the Year at the 2026 Chartered Institution of Building Services Engineers Middle East and North Africa (CIBSE MENA) Awards, held in Dubai on October 29.
Commenting on the recognition, Youssef Wazni, Managing Director, UAE, Otis, said the award marks an important milestone in the company’s journey across the region, particularly as it comes in the first year that the CIBSE MENA Awards introduced dedicated categories for vertical transportation. He noted that the recognition reflects Otis’ accumulated engineering expertise and the commitment of its teams to delivering solutions that meet customer expectations and respond to the evolving needs of the market.
Wazni highlighted the rapid development of the vertical transportation sector, driven by the UAE’s continued urban growth and the expansion of real estate, commercial and infrastructure projects. He explained that these developments are raising expectations around the safety, efficiency and reliability of building mobility systems. Meeting these evolving requirements, he added, calls for an integrated approach that combines engineering expertise, technological innovation and service excellence to address the needs of today’s projects while preparing for those of the future.
On the subject of safety, Wazni emphasized that it remains at the forefront of Otis’ priorities and is a fundamental responsibility throughout the entire lifecycle of elevators and escalators, from design and manufacturing to installation, service and modernization. He noted that maintaining high standards of performance and reliability requires continued investment in people and advanced technologies, alongside the implementation of operational best practices and rigorous quality standards.
Wazni also pointed to digital transformation and innovation as key drivers shaping the future of vertical transportation. Smart solutions and connected technologies, he explained, are helping improve operational efficiency and the passenger experience, while enabling proactive maintenance and enhancing system reliability. He added that Otis continues to draw on its global expertise and technological capabilities to develop solutions that address diverse market needs, while taking into account the specific operational and engineering requirements of each project.
Highlighting Otis’ 50 year presence in the UAE, Wazni expressed the company’s pride in contributing to some of the country’s most iconic developments, including Burj Khalifa and One Za’abeel in Dubai, as well as the World Trade Center in Abu Dhabi. He noted that these projects demonstrate Otis’ ability to deliver advanced vertical transportation solutions for large-scale and complex developments, while supporting the continued evolution of the UAE’s urban landscape.
Turning to the company’s priorities in the UAE, Wazni explained that the next phase will focus on further enhancing customer service, strengthening operational capabilities and building long-term collaborations with stakeholders across the construction and real estate development sectors. He emphasized that investing in people and field teams will continue to remain central to achieving these priorities, noting that technical expertise and a strong understanding of customer needs are essential to delivering a reliable and sustainable customer experience.
Drawing on his previous leadership experience overseeing Otis operations in Qatar and Kuwait, as well as his subsequent role leading the company’s Global Distribution Network, Wazni highlighted the value of his exposure to diverse markets and business environments. Through the Global Distribution Network role, he oversaw partnerships across more than 70 countries, gaining broad experience in balancing business growth, operational excellence and strategic partnerships. He noted that these experiences provide an important foundation for strengthening Otis’ UAE business and leveraging the company’s global capabilities to meet the specific needs of the local market.
Concluding his remarks, Wazni stressed that receiving the CIBSE MENA 2026 Award represents more than recognition of the company’s achievements; it also serves as motivation to continuously improve performance and advance industry standards. He reaffirmed Otis’ commitment to supporting the UAE’s mobility ecosystem through solutions that bring together safety, innovation, and reliability, in line with the country’s ambitions for a more advanced and sustainable built environment.
Otis UAE’s Managing Director highlights the company’s global expertise and customer trust, emphasizing that innovation, safety and operational excellence remain central to its strategy in supporting the UAE’s evolving built environment.
DUBAI, UAE November 2026: Reinforcing its position in the vertical transportation industry as the world’s leading elevator and escalator manufacturing, installation, service and modernization company, Otis has been named VT Manufacturer of the Year at the 2026 Chartered Institution of Building Services Engineers Middle East and North Africa (CIBSE MENA) Awards, held in Dubai on October 29.
Commenting on the recognition, Youssef Wazni, Managing Director, UAE, Otis, said the award marks an important milestone in the company’s journey across the region, particularly as it comes in the first year that the CIBSE MENA Awards introduced dedicated categories for vertical transportation. He noted that the recognition reflects Otis’ accumulated engineering expertise and the commitment of its teams to delivering solutions that meet customer expectations and respond to the evolving needs of the market.
Wazni highlighted the rapid development of the vertical transportation sector, driven by the UAE’s continued urban growth and the expansion of real estate, commercial and infrastructure projects. He explained that these developments are raising expectations around the safety, efficiency and reliability of building mobility systems. Meeting these evolving requirements, he added, calls for an integrated approach that combines engineering expertise, technological innovation and service excellence to address the needs of today’s projects while preparing for those of the future.
On the subject of safety, Wazni emphasized that it remains at the forefront of Otis’ priorities and is a fundamental responsibility throughout the entire lifecycle of elevators and escalators, from design and manufacturing to installation, service and modernization. He noted that maintaining high standards of performance and reliability requires continued investment in people and advanced technologies, alongside the implementation of operational best practices and rigorous quality standards.
Wazni also pointed to digital transformation and innovation as key drivers shaping the future of vertical transportation. Smart solutions and connected technologies, he explained, are helping improve operational efficiency and the passenger experience, while enabling proactive maintenance and enhancing system reliability. He added that Otis continues to draw on its global expertise and technological capabilities to develop solutions that address diverse market needs, while taking into account the specific operational and engineering requirements of each project.
Highlighting Otis’ 50 year presence in the UAE, Wazni expressed the company’s pride in contributing to some of the country’s most iconic developments, including Burj Khalifa and One Za’abeel in Dubai, as well as the World Trade Center in Abu Dhabi. He noted that these projects demonstrate Otis’ ability to deliver advanced vertical transportation solutions for large-scale and complex developments, while supporting the continued evolution of the UAE’s urban landscape.
Turning to the company’s priorities in the UAE, Wazni explained that the next phase will focus on further enhancing customer service, strengthening operational capabilities and building long-term collaborations with stakeholders across the construction and real estate development sectors. He emphasized that investing in people and field teams will continue to remain central to achieving these priorities, noting that technical expertise and a strong understanding of customer needs are essential to delivering a reliable and sustainable customer experience.
Drawing on his previous leadership experience overseeing Otis operations in Qatar and Kuwait, as well as his subsequent role leading the company’s Global Distribution Network, Wazni highlighted the value of his exposure to diverse markets and business environments. Through the Global Distribution Network role, he oversaw partnerships across more than 70 countries, gaining broad experience in balancing business growth, operational excellence and strategic partnerships. He noted that these experiences provide an important foundation for strengthening Otis’ UAE business and leveraging the company’s global capabilities to meet the specific needs of the local market.
Concluding his remarks, Wazni stressed that receiving the CIBSE MENA 2026 Award represents more than recognition of the company’s achievements; it also serves as motivation to continuously improve performance and advance industry standards. He reaffirmed Otis’ commitment to supporting the UAE’s mobility ecosystem through solutions that bring together safety, innovation, and reliability, in line with the country’s ambitions for a more advanced and sustainable built environment.
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