RUX Software Launches Completely Rebuilt RUX Service, Designed For A Mobile-First Experience On Ios And Android
(MENAFN- EIN Presswire)
Their whole workday in the palm of their hand.
From the yard to a remote field hours away, technicians today rely on paper forms, phone calls, and software designed for desktop screens. RUX Service replaces that patchwork. Dispatchers in the office plan the day on a visual drag-and-drop board that shows each technician's capacity. Every assignment reaches the technician's phone, where daily schedules, work order details, checklists, inventory, and more come together in one intuitive app.
“Building for iOS and Android was essential,” said Natalie Lemke, CEO of RUX.“The market is clear. Technicians want mobile tools that are simple to learn and quick to use, and service leaders want that data in their ERP the moment the work is done.”
RUX Service is the first app on RUX Mobile. It opens on the technician's day, with a timeline of scheduled work, an Up Next card, and quick access to every assigned task. From there, technicians can:
.Open full job details, including customer, site, equipment, serial number, and instructions
.Get turn-by-turn directions to the job site with one tap
.Move tasks through each stage, from en route to complete, with a few taps
.Clock in and out against each task, with a live clock on the lock screen
.Record parts and labor at the point of use
.Complete checklists in a focused, full-screen view
.Take photos and capture customer signatures on the device
Everything a technician needs sits in one place, so they spend their time doing the work instead of searching for it.
Works offline. Syncs automatically.
Poor signal never stops the job. The app saves activity logged on the device and queues every change securely. Updates sync automatically when a connection returns. Technicians no longer have to jot down what work was done, which parts were used, or how long the job took, then re-enter it at the end of the day. The office sees completed work, parts, and time as soon as the device reconnects, so jobs close faster and invoices go out sooner.
Simple to roll out, easy to manage.
Technicians sign in with their existing company account, switch between companies without signing out, and lock the app with Face ID or fingerprint. Administrators choose which fields appear, which can be edited, and which actions are promoted, all without code or an app store release. The app runs on RUX Mobile, the RUX platform for field apps, so future RUX products will arrive in the same app with no extra install.
Built inside Business Central, engineered for the field.
RUX Service has been re-engineered from the ground up as a task-centric field service management platform inside Business Central. In the office, it manages service orders, scheduling and dispatch, planned maintenance, warranty, returns, SLAs, procurement, and invoicing. Every photo, signature, time entry, and part recorded in the field lands in the same system that schedules, bills, and reports the work.
“A great mobile experience needs a strong foundation, and a sturdy architecture is exactly what we delivered,” said Jake Oetinger, Director, Product Engineering at RUX.“Service work happens task by task, so we rebuilt RUX Service around the task. That structure lets the mobile app read from and write back to Business Central directly, with no separate database to keep in sync. We engineered this platform to grow with our customers for years, and every new RUX app will build on it.”
Availability.
The rebuilt RUX Service is available now on Marketplace for customers using Microsoft Dynamics 365 Business Central. Its companion mobile app is available on the Apple App Store and Google Play. Register now to see a live demo on Tuesday, November 17th at 11am ET. To learn more or schedule a customized demo, contact your Business Central partner or visit .
About RUX.
RUX Software is a leading ISV delivering solutions for industrial equipment and commercial field services businesses, empowering organizations to operate with ironclad integrity through purpose-built software. Built on Microsoft Dynamics 365 Business Central and backed by over 30 years of expertise, RUX delivers a comprehensive ecosystem of Business Applications including Rentals, Service, and 40+ productivity and automation tools, all engineered to transform fragmented operations into unified, intelligent systems. By providing end-to-end visibility from quote to cash and connecting every asset to every dollar, RUX helps clients unlock revenue, automate manual processes, and make confident decisions that maximize profitability and operational efficiency.
RUX. Engineered to fit, built to last.
RUX Service connects the back office to the field seamlessly.
Rebuilt from the ground up, RUX Service and companion mobile app put the technician's whole workday in their hand, with an intuitive design that works offline.
ST PETERSBURG, FL, UNITED STATES, November 10, 2026 /EINPresswire / -- RUX Software, a leading ISV delivering solutions for industrial equipment and commercial field services businesses, today announced the launch of the completely rebuilt RUX Service, designed for a mobile-first experience on iOS and Android. RUX Service pairs a task-centric field service platform inside Microsoft Dynamics 365 Business Central with a companion mobile app built for the way field technicians work. Dispatchers schedule the day in Business Central, and technicians hit the road with everything at their fingertips. The office gets accurate, real-time data as the work happens.Their whole workday in the palm of their hand.
From the yard to a remote field hours away, technicians today rely on paper forms, phone calls, and software designed for desktop screens. RUX Service replaces that patchwork. Dispatchers in the office plan the day on a visual drag-and-drop board that shows each technician's capacity. Every assignment reaches the technician's phone, where daily schedules, work order details, checklists, inventory, and more come together in one intuitive app.
“Building for iOS and Android was essential,” said Natalie Lemke, CEO of RUX.“The market is clear. Technicians want mobile tools that are simple to learn and quick to use, and service leaders want that data in their ERP the moment the work is done.”
RUX Service is the first app on RUX Mobile. It opens on the technician's day, with a timeline of scheduled work, an Up Next card, and quick access to every assigned task. From there, technicians can:
.Open full job details, including customer, site, equipment, serial number, and instructions
.Get turn-by-turn directions to the job site with one tap
.Move tasks through each stage, from en route to complete, with a few taps
.Clock in and out against each task, with a live clock on the lock screen
.Record parts and labor at the point of use
.Complete checklists in a focused, full-screen view
.Take photos and capture customer signatures on the device
Everything a technician needs sits in one place, so they spend their time doing the work instead of searching for it.
Works offline. Syncs automatically.
Poor signal never stops the job. The app saves activity logged on the device and queues every change securely. Updates sync automatically when a connection returns. Technicians no longer have to jot down what work was done, which parts were used, or how long the job took, then re-enter it at the end of the day. The office sees completed work, parts, and time as soon as the device reconnects, so jobs close faster and invoices go out sooner.
Simple to roll out, easy to manage.
Technicians sign in with their existing company account, switch between companies without signing out, and lock the app with Face ID or fingerprint. Administrators choose which fields appear, which can be edited, and which actions are promoted, all without code or an app store release. The app runs on RUX Mobile, the RUX platform for field apps, so future RUX products will arrive in the same app with no extra install.
Built inside Business Central, engineered for the field.
RUX Service has been re-engineered from the ground up as a task-centric field service management platform inside Business Central. In the office, it manages service orders, scheduling and dispatch, planned maintenance, warranty, returns, SLAs, procurement, and invoicing. Every photo, signature, time entry, and part recorded in the field lands in the same system that schedules, bills, and reports the work.
“A great mobile experience needs a strong foundation, and a sturdy architecture is exactly what we delivered,” said Jake Oetinger, Director, Product Engineering at RUX.“Service work happens task by task, so we rebuilt RUX Service around the task. That structure lets the mobile app read from and write back to Business Central directly, with no separate database to keep in sync. We engineered this platform to grow with our customers for years, and every new RUX app will build on it.”
Availability.
The rebuilt RUX Service is available now on Marketplace for customers using Microsoft Dynamics 365 Business Central. Its companion mobile app is available on the Apple App Store and Google Play. Register now to see a live demo on Tuesday, November 17th at 11am ET. To learn more or schedule a customized demo, contact your Business Central partner or visit .
About RUX.
RUX Software is a leading ISV delivering solutions for industrial equipment and commercial field services businesses, empowering organizations to operate with ironclad integrity through purpose-built software. Built on Microsoft Dynamics 365 Business Central and backed by over 30 years of expertise, RUX delivers a comprehensive ecosystem of Business Applications including Rentals, Service, and 40+ productivity and automation tools, all engineered to transform fragmented operations into unified, intelligent systems. By providing end-to-end visibility from quote to cash and connecting every asset to every dollar, RUX helps clients unlock revenue, automate manual processes, and make confident decisions that maximize profitability and operational efficiency.
RUX. Engineered to fit, built to last.
Megan Davies
RUX Software
Visit us on social media:
LinkedIn
Legal Disclaimer:
EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
You just read:
RUX Software Launches Completely Rebuilt RUX Service, Designed for a Mobile-First Experience on iOS and Android News Provided By RUX Software November 10, 2026, 12:45 GMT Share This Article Distribution channels: Building & Construction Industry, Business & Economy, Companies, IT Industry, Technology
EIN Presswire's priority is author transparency. We do our best to weed out false and misleading content. The content above is
the sole responsibility of the author who makes it available. If you have any complaints, kindly contact the author above.
Legal Disclaimer:
MENAFN provides the
information “as is” without warranty of any kind. We do not accept any
responsibility or liability for the accuracy, content, images, videos,
licenses, completeness, legality, or reliability of the information
contained in this article. If you have any complaints or copyright issues
related to this article, kindly contact the provider above.
Comments
No comment