Tuesday, 02 January 2024 12:17 GMT

Minddx Launches AI-Powered Digital Transformation Platform In Türkiye


(MENAFN- B2Press) Editor's note: This press release has been translated and localized into English with the assistance of AI.

While artificial intelligence is accelerating preparation and implementation processes in ERP, CRM, and other enterprise software transformations, how scope is validated and how implementation is priced are also coming under renewed scrutiny. With the digital transformation platform it has launched in Türkiye, MindDX aims to validate actual business needs before implementation and manage the design, implementation, and acceptance processes based on evidence and human approval. As part of the launch, the first 10 companies will receive a 50% discount on the Assess service.

ISTANBUL - Boston Consulting Group (BCG), a global management consulting firm, estimates that generative AI could reduce enterprise-wide ERP implementation effort by 20% to 40%. BCG states that redirecting AI-enabled capacity to the early discovery and preparation stages could reduce uncertainty and risk. This acceleration in enterprise software projects is also bringing renewed attention to what businesses are actually paying for in consulting and implementation services. With the MindDX Digital Transformation Platform, launched in Türkiye on October 1, 2026, MindDX aims to first validate actual needs and scope in ERP, CRM, and other enterprise software transformations, and then manage implementation based on this validated scope at a fixed price.

While licenses, modules, implementation timelines, and total budgets may be visible during the proposal stage of enterprise software investments, the actual scope of work may not be equally clear. When processes managed through Excel, manual approvals, data issues, integration requirements, and exceptions that have become normalized over the years emerge after implementation begins, design, workload, timelines, and budgets may need to be reconsidered.

MindDX CEO Serhan Oralp said,“An unseen requirement in enterprise software transformation can change the design, workload, and budget after implementation begins. We do not fix the price without knowing the scope. First, we validate what needs to be done and why, what is included in the scope, and how successful delivery will be accepted. What businesses need to purchase is not the consultant's time, but a working and measurable outcome.”

Scope Is Validated Before Implementation

The MindDX Digital Transformation Platform addresses transformation in three stages: Assess, Implement, and Transform. During the Assess stage, the company's current state, processes, needs, and risks are examined to establish a validated scope. For new system investments, it becomes clear before implementation begins which needs can be addressed with standard solutions, where customization or development is required, and which acceptance criteria will be used to measure successful delivery.

When the validated scope is ready to be carried into implementation, Implement comes into play. At this stage, design, required customizations and developments, testing, user acceptance, and training are carried out in a controlled manner. The implementation proposal is prepared as a fixed-fee offer based on the validated scope. Following go-live, the Transform stage focuses on measuring, supporting, and continuously improving processes.

Agentic AI Takes on Tasks Across the Transformation Journey

Within the MindDX Digital Transformation Platform, generative AI is used to collect and compare information and to make missing or conflicting evidence visible. With an Agentic AI approach, specialized AI agents take on tasks across different stages of the transformation, including diagnosis, discovery, design, training, and verification. Outputs approved by humans become traceable inputs for the next stage.

During the design stage, the validated scope is converted into configuration requirements, development specifications, and company-specific testing and user acceptance scenarios. Human oversight is maintained for critical scope, design, pricing, implementation, and acceptance decisions.

Serhan Oralp described the role of AI in transformation as follows:“AI is a powerful accelerator, but an accelerator does not have a direction on its own. Our goal is not faster decisions, but earlier clarity. AI creates drafts, evidence provides support, and humans make the decisions.”

50% Assess Discount for the First 10 Companies as Part of the Launch

The MindDX Digital Transformation Platform's solution ecosystem extends to enterprise software platforms such as Odoo ERP, abas ERP, Zoho CRM, Pipedrive CRM, and Freshworks' Freshdesk and Freshservice ITSM. The company also aims to add new ERP, CRM, ITSM, and other enterprise software ecosystems to the platform using an approach based on evidence, traceability, and human approval.

The platform has initially been launched in the Türkiye market. As part of the launch, the first 10 companies that apply by October 31 will receive a 50% discount on the Assess service. Details and participation terms for the campaign can be obtained by contacting MindDX.

MindDX's 2027 growth plan includes expanding the solution into international markets through business partners. The company aims to help organizations ranging from SMEs to large enterprises manage enterprise software transformations through a more measurable and controlled working model.

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