Skipio Acquires Rapidtalk To Expand AI-Powered Customer Engagement
Photo Credit: Carl Case, Founder of RapidTalk.ai & Paul Kroff, CEO of Skipio. Missing from photo: Nick Greer, Founder of Skipio.
Founded by Carl Case, RapidTalk was built to solve a challenge shared by businesses of every size: making sure each customer enquiry gets a fast, personalised response. The platform uses conversational AI to answer questions, qualify leads, and move customers toward the next step across calls, texts, and web chat.
For Skipio, folding in RapidTalk's technology strengthens Skipio's ability to support businesses across the full customer journey, from first enquiry through ongoing engagement. For Carl Case, the deal marks a milestone in RapidTalk's growth from a single solution into a scalable communication platform.
About RapidTalk
RapidTalk is an AI-powered customer communication platform that enables businesses to engage customers through phone calls, text messages, and web chat using intelligent virtual assistants tailored to each organisation's unique workflows. Founded by Carl Case, the platform helps businesses capture leads, automate customer interactions, schedule appointments, and deliver responsive, personalised experiences across more than 100 languages. With integrations across thousands of business applications and enterprise-grade security and compliance standards, RapidTalk helps organisations streamline customer communications and improve operational efficiency.
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Carl Case
Founder and CEO of RapidTalk
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