International SOS Helps Organisations Navigate Middle East Disruptions with Support for 1,500+ Clients and Over 1,400 Evacuations

(MENAFN- wemakeitmumkin) Dubai, United Arab Emirates - International SOS, the world’s leading health and security risk services company, has successfully supported more than 1,500 clients across the Middle East during the recent period of heightened geopolitical tensions. Through a coordinated, multi-disciplinary response, the organisation managed over 5,200 cases, delivered nearly 1,400 evacuations, and issued more than 680 security alerts, intelligence reports, and crisis updates.

As regional instability intensified, organisations faced rapidly shifting risks affecting personnel safety, business continuity, and mobility. International SOS activated its global network of medical and security experts to provide real-time intelligence, operational guidance, and on-the-ground assistance across affected locations.

“Our priority is to ensure the safety and resilience of our clients and their people, wherever they are,” said Sebastien Bedu, General Manager, Middle East, International SOS. “During this period of escalation, we delivered end-to-end support spanning advisory, crisis management, and complex evacuation operations, often under highly dynamic and challenging conditions. This included supporting diverse workforces, from internationally mobile employees and business travellers to locally based staff and their dependents, each facing different levels of exposure and mobility constraints. Looking ahead, organisations across the Middle East must recognise that these types of emergencies are no longer isolated events but an ongoing business risk. Building resilience through robust preparedness and access to specialist crisis support is critical to safeguarding employees, ensuring business continuity, and preserving operational momentum when disruption occurs.”

Coordinated Crisis Response at Scale
Since the escalations began on 28 Feb 2026, International SOS supported organisations across a wide range of sectors, including energy, engineering, professional services, technology, manufacturing, logistics, and the public and non-profit sectors. The impact extended across entire workforces, from assignees and frequent travellers to locally employed staff, with evacuation planning in several cases also incorporating employees’ families and dependents.
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•Managed over 5,200 assistance cases across the region
•Supported more than 1,500 clients, including multinational corporations and government entities
•Conducted almost 1,400 evacuations via both air and land routes
•Issued over 680 security alerts, intelligence reports, and crisis updates to keep organisations informed in real time
The organisation’s Assistance Centres and regional security teams operated around the clock, providing situational awareness, risk assessments, and tailored response planning. This enabled clients to make informed decisions quickly in an increasingly volatile environment. In parallel, dedicated crisis management structures were activated to coordinate global response efforts, while on-the-ground teams worked to move personnel to safer locations and support continuity of operations.

Complex Evacuations in High-Risk Environments
International SOS executed a range of evacuation operations, demonstrating its ability to manage cross-border logistics and deliver safe outcomes in fast-changing conditions:

•Multi-modal evacuation from the Middle East to Paris: A complex operation supporting employees of a multinational engineering organisation, involving coordinated ground and air movements across multiple jurisdictions to safely relocate individuals to Europe.
•Executive evacuation from Riyadh to Australia: A time-sensitive medical and security-assisted evacuation for a senior executive from a global corporate organisation, ensuring continuity of care and safe passage under rapidly evolving conditions.
•Cross-border evacuation and preparedness support: Advising organisations in high-risk sectors such as energy, infrastructure, and industrial operations on evacuation readiness, workforce protection, and staged relocation strategies.

These operations were enabled by International SOS’ integrated approach, combining medical expertise, security intelligence, and global logistics capabilities.

Enabling Organisational Resilience
Beyond immediate response, International SOS worked closely with clients to strengthen their crisis preparedness and operational resilience. Through continuous intelligence sharing and advisory support, organisations were able to adapt travel policies, relocate personnel, and maintain business continuity.
“Preparedness is critical in times of uncertainty,” Sebastien added. “Our teams not only respond to crises but also help organisations build the frameworks needed to anticipate and manage future risks effectively.”

Supporting Organisations Through Complex Risk Environments
With decades of experience operating in complex and high-risk environments, International SOS continues to support organisations worldwide through integrated medical and security solutions.
The recent response in the Middle East highlights the need for organisations to manage both immediate risks and longer-term operational continuity. From coordinating evacuations and supporting families to maintaining operational capability during disruption, organisations increasingly require integrated support to navigate uncertainty effectively.

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