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Rixos Al Mairid Ras Al Khaimah Strengthens Executive Leadership Team with Two Strategic Appointments
(MENAFN- MENAFNEditorial) August 2026, Ras Al Khaimah, United Arab Emirates: Rixos Al Mairid Ras Al Khaimah has announced two key appointments to its executive leadership team with the arrival of Ismail Alcay as General Manager and Bilgehan Ay as Director of Revenue, reinforcing the resort's commitment to operational excellence, commercial performance and delivering exceptional guest experiences as it enters an exciting new phase of growth and transformation.
The appointments mark another important milestone in Rixos Al Mairid Ras Al Khaimah's continued evolution. As the resort prepares to unveil its enhanced facilities later this year, the expanded leadership team will play a key role in supporting the next stage of its journey, building on the resort's established reputation for delivering memorable all-inclusive experiences.
Ismail Alcay Appointed General Manager
Rixos Al Mairid Ras Al Khaimah is delighted to welcome back Ismail Alcay as General Manager. A familiar face to both colleagues and guests, Ismail previously served as Executive Assistant Manager F&B at the resort, where he played a pivotal role in enhancing dining experiences, elevating guest satisfaction.
Following his successful tenure at Rixos Al Mairid Ras Al Khaimah, Ismail was promoted within Ennismore to Hotel Manager at SO/ Ras Al Khaimah, where he successfully led hotel operations, further demonstrating his exceptional leadership, operational expertise and commitment to excellence.
With more than two decades of international hospitality experience, Ismail has held senior leadership positions across luxury hotels and resorts such as Ritz-Carlton, St. Regis, Six Senses, Kempinski in the UAE, Türkiye, Kazakhstan, Jordan, Canada and other international markets. His expertise spans hotel operations, food and beverage, guest experience, commercial performance and large-scale resort management.
Recognised for his hands-on leadership style, strong commercial mindset and passion for developing high-performing teams, Ismail has consistently delivered operational excellence while fostering memorable guest experiences. His deep understanding of the Rixos brand culture, combined with his recent leadership experience within Ennismore, positions him exceptionally well to lead the resort into its next chapter.
"Returning to Rixos Al Mairid Ras Al Khaimah truly feels like coming home," said Ismail Alcay, General Manager. "This resort has always held a special place in my heart, and I am honoured to lead such a passionate and talented team. We will continue to build on our strong foundations, elevate every aspect of the guest journey and strengthen the resort's position as one of the UAE's leading all-inclusive beachfront destinations."
Bilgehan Ay Joins as Director of Revenue
Joining the executive team as Director of Revenue, Bilgehan Ay brings more than 15 years of international experience in commercial strategy, revenue management and hotel performance optimisation across Europe, the Middle East, Türkiye and the United States.
Prior to joining Rixos Al Mairid Ras Al Khaimah, Bilgehan held a corporate leadership role with Radisson Hotel Group in Madrid, where he oversaw more than €55 million in annual revenue across a portfolio of 15 hotels. During his tenure, he led revenue transformation initiatives across multiple markets, achieving significant improvements in pricing accuracy, ADR and overall commercial performance.
His career also includes senior commercial leadership positions with Rixos Premium Saadiyat Island, Marriott Design Hotels, Radisson Blu Hotels, as well as several luxury resort pre-openings. Throughout these roles, he consistently delivered strong revenue growth while leading commercial strategy, distribution, forecasting and hotel performance initiatives.
Bilgehan's expertise covers total revenue management, forecasting, pricing strategy, budgeting, distribution optimisation and cross-functional commercial leadership. He was also selected for Radisson Hotel Group's prestigious General Manager Escalator Talent Programme, recognising his leadership capabilities and strategic business acumen.
"I am delighted to join Rixos Al Mairid Ras Al Khaimah at such an exciting stage of its journey," said Bilgehan Ay, Director of Revenue. "The resort has tremendous potential, and I look forward to working alongside the team to further strengthen its commercial performance, optimise revenue opportunities and contribute to its continued success."
Leading the Resort into Its Next Chapter
These appointments represent an important milestone in the continued evolution of Rixos Al Mairid Ras Al Khaimah. Combining extensive operational expertise with world-class commercial leadership, the strengthened executive team is well positioned to support the resort's ambitious growth strategy while enhancing the guest experience across every touchpoint.
As the resort prepares to unveil its transformed facilities later this year, the appointments of Ismail Alcay and Bilgehan Ay underscore Rixos Al Mairid Ras Al Khaimah's ongoing investment in exceptional talent, innovation and service excellence, ensuring the property continues to set new benchmarks for premium all-inclusive hospitality in the region.
The appointments mark another important milestone in Rixos Al Mairid Ras Al Khaimah's continued evolution. As the resort prepares to unveil its enhanced facilities later this year, the expanded leadership team will play a key role in supporting the next stage of its journey, building on the resort's established reputation for delivering memorable all-inclusive experiences.
Ismail Alcay Appointed General Manager
Rixos Al Mairid Ras Al Khaimah is delighted to welcome back Ismail Alcay as General Manager. A familiar face to both colleagues and guests, Ismail previously served as Executive Assistant Manager F&B at the resort, where he played a pivotal role in enhancing dining experiences, elevating guest satisfaction.
Following his successful tenure at Rixos Al Mairid Ras Al Khaimah, Ismail was promoted within Ennismore to Hotel Manager at SO/ Ras Al Khaimah, where he successfully led hotel operations, further demonstrating his exceptional leadership, operational expertise and commitment to excellence.
With more than two decades of international hospitality experience, Ismail has held senior leadership positions across luxury hotels and resorts such as Ritz-Carlton, St. Regis, Six Senses, Kempinski in the UAE, Türkiye, Kazakhstan, Jordan, Canada and other international markets. His expertise spans hotel operations, food and beverage, guest experience, commercial performance and large-scale resort management.
Recognised for his hands-on leadership style, strong commercial mindset and passion for developing high-performing teams, Ismail has consistently delivered operational excellence while fostering memorable guest experiences. His deep understanding of the Rixos brand culture, combined with his recent leadership experience within Ennismore, positions him exceptionally well to lead the resort into its next chapter.
"Returning to Rixos Al Mairid Ras Al Khaimah truly feels like coming home," said Ismail Alcay, General Manager. "This resort has always held a special place in my heart, and I am honoured to lead such a passionate and talented team. We will continue to build on our strong foundations, elevate every aspect of the guest journey and strengthen the resort's position as one of the UAE's leading all-inclusive beachfront destinations."
Bilgehan Ay Joins as Director of Revenue
Joining the executive team as Director of Revenue, Bilgehan Ay brings more than 15 years of international experience in commercial strategy, revenue management and hotel performance optimisation across Europe, the Middle East, Türkiye and the United States.
Prior to joining Rixos Al Mairid Ras Al Khaimah, Bilgehan held a corporate leadership role with Radisson Hotel Group in Madrid, where he oversaw more than €55 million in annual revenue across a portfolio of 15 hotels. During his tenure, he led revenue transformation initiatives across multiple markets, achieving significant improvements in pricing accuracy, ADR and overall commercial performance.
His career also includes senior commercial leadership positions with Rixos Premium Saadiyat Island, Marriott Design Hotels, Radisson Blu Hotels, as well as several luxury resort pre-openings. Throughout these roles, he consistently delivered strong revenue growth while leading commercial strategy, distribution, forecasting and hotel performance initiatives.
Bilgehan's expertise covers total revenue management, forecasting, pricing strategy, budgeting, distribution optimisation and cross-functional commercial leadership. He was also selected for Radisson Hotel Group's prestigious General Manager Escalator Talent Programme, recognising his leadership capabilities and strategic business acumen.
"I am delighted to join Rixos Al Mairid Ras Al Khaimah at such an exciting stage of its journey," said Bilgehan Ay, Director of Revenue. "The resort has tremendous potential, and I look forward to working alongside the team to further strengthen its commercial performance, optimise revenue opportunities and contribute to its continued success."
Leading the Resort into Its Next Chapter
These appointments represent an important milestone in the continued evolution of Rixos Al Mairid Ras Al Khaimah. Combining extensive operational expertise with world-class commercial leadership, the strengthened executive team is well positioned to support the resort's ambitious growth strategy while enhancing the guest experience across every touchpoint.
As the resort prepares to unveil its transformed facilities later this year, the appointments of Ismail Alcay and Bilgehan Ay underscore Rixos Al Mairid Ras Al Khaimah's ongoing investment in exceptional talent, innovation and service excellence, ensuring the property continues to set new benchmarks for premium all-inclusive hospitality in the region.
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