Tuesday, 02 January 2024 12:17 GMT

Cyberattack Triggers Flights Delay, Cancellations at Major European Airports


(MENAFN) A significant cyberattack on a key service provider responsible for check-in and boarding systems has severely disrupted operations at multiple leading European airports, triggering widespread flight delays and cancellations.

Heathrow Airport, the largest international hub serving London, confirmed Saturday morning that "a technical issue" with a third-party supplier impacted its check-in and boarding services.

"A third-party supplier providing check-in and boarding systems for several airlines across multiple airports is experiencing a technical issue, which may cause delays for departing passengers," a Heathrow Airport spokesperson told local media.

The cyberattack extended beyond the UK, affecting Brussels Airport and Berlin Brandenburg Airport in Germany.

Brussels Airport reported in a statement that the Friday night incident forced the facility to revert to manual check-in and boarding processes while the service provider works to resolve the problem.

Flight data from Flightradar24 reveals the extent of the disruption, with approximately 91 percent of flights at Brussels Airport delayed as of Saturday morning, and an average delay time of 51 minutes.

Berlin Brandenburg Airport also confirmed impacts, alerting travelers to expect longer wait times during check-in and boarding procedures.

This unfolding situation continues to cause operational chaos, with airlines and airports scrambling to mitigate passenger disruption amid the ongoing cyberattack.

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