(MENAFN- Trend News Agency) BAKU, Azerbaijan, July 10. The mediation
institute serves as a quality mechanism for resolving financial
disputes, Governor of the Central Bank of Azerbaijan (CBA) Toghrul
Aliyev said, trend reports.
He made the remark during a scientific-practical conference on
the topic of "Successful Methods for Resolving Banking
Disputes".
According to him, the CBA signed a corresponding memorandum of
cooperation with the Mediation Council to discuss investor
protection issues and expand dispute resolution mechanisms.
"There is a need for strict compliance with legislation and
emphasis on the methodological guidance developed by the Central
Bank for handling consumer complaints in financial institutions.
Our collaboration with the mediation council as an alternative
dispute resolution mechanism can significantly enhance the
effectiveness of this activity," he added.
Will be updated
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