(MENAFN- Khaleej Times) Experts say that airlines
have been asking their customers to review their itinerary by Nasreen Abdulla
Published: Tue 19 Jul 2022, 4:03 PM
Last updated: Tue 19 Jul 2022, 10:31 PM
Several UAE residents travel
ling to the UK have been forced to change or alter their plans due to the summer rush, Heathrow cap on passengers
and visa issues. Last week, London's Heathrow Airport (LHR) put in place caps of 100,000 passengers
a day causing widespread flight cancellations and disruptions.
Experts say that airlines
have been asking their passengers
to review their travel
plans.“They are offering flexibility to change dates of their travel
and providing vouchers,” said Rashida Zahid, VP Operations, Musafir.com.
“We have a lot of passengers
who are calling in to reconfirm their flights status or change their dates of travel
based on the availability of tickets. There has been a slight shift in people booking their flight to other airports other than Heathrow depending on the reason for travel
.”
Tara Sillery, who was scheduled to fly from Dublin to Paris via Heathrow last week, had her flight cancelled at the last minute.“I got an email a few days before my travel
from British Airways warning me my flight may be cancelled and that I should either rebook or cancel to get a refund,” she said.
“I kept hoping for the best, however at the last minute I got an email saying my flight was no longer taking off. Right now, I have booked to fly from Dublin to Nice. I am hoping that will go ahead.”
After news of the Heathrow caps broke, British expat Rija Ghani flew into the UK from UAE through a different airport last weekend.“My husband and I opted to fly to the UK through Birmingham airport,” she said.“The immigration was quick, and we collected our bags within 15 minutes after that. So, I felt like we made a wise decision”
Earlier, several UAE residents had shared with Khaleej Times their heartbreak of missing out on important events including family gatherings and graduations among others due to not being able to get visas in time.
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